Lahcen El Khalloufi

■ Loaded and unloaded trucks quickly and safely using pallet jacks and other equipment.

■ Sorted and organized merchandise in preparation for shipment.

■ Moved products and equipment to appropriate locations to maintain workspace

cleanliness.

■ Loaded and unloaded shipments from delivery trucks after completing order documentation.

■ Used scanners to document pertinent carton level information.

■ Routed products by scanning packages, reading labels and charts, verifying

numbers and sorting packages correctly.

■ Team Leadership: Supervising and motivating store staff to achieve sales targets and maintain excellent customer service.

■ Inventory Management: Overseeing stock levels, ordering merchandise, and ensuring accurate inventory records.

■ Customer Service: Resolving customer complaints and ensuring a positive shopping experience for all customers.

■ Training and Development: Training new employees on store procedures, product knowledge, and customer service standards.

■ Communication: Communicating effectively with both customers and staff, as well as providing regular updates to the store manager.

■ Commercial Awareness: Demonstrated ability to understand and promote commercial range offers and prioritize volume commitments effectively.

■ Sales Promotion: Skilled in actively promoting top selling products, ensuring availability, clear communication, and strategic placement throughout all channels.

■ Range Presentation: Experience in contributing to range management and partnering with the presentation team to enhance the overall store layout.

■ Customer Focus: Utilize customer intelligence to enhance the shopping experience and drive customer satisfaction.

■ Adaptable Communication: Ability to adapt communication strategies to promote alternative products and maintain customer engagement.

■ Team Collaboration: Collaborate effectively with teams to implement add-ons and enhance the overall shopping experience for customers.

■ Budgeting and Financial Management: Assisting the store manager in creating and managing budgets, as well as controlling expenses.