Highly motivated and adaptable professional with a strong background in customer service, administrative support, and healthcare reception. Known for excellent communication skills, a collaborative mindset, and a dedication to maintaining HIPAA compliance and patient satisfaction. Eager to contribute to dynamic teams and continue professional development.
Implement lesson plans
Develop plans aligned with curriculum goals
Accurately report attendance and manage class behavior
Provide guidance an support to students
Follow district policy and all protocols and disciplinary actions
Welcome patients in person and via phone
Schedule patients appointments
Manage provider calendar
Performed data entry and administrative duties
Schedule EMC & MRI appointment
Maintained clean and organized patient rooms
Educate patients on Chiropractic procedures and answer service questions
Managed inbound and outbound call
Billing and collection services
Process delinquent payments
Process payments over the phone
Notating calls in system
Provided account support to clients
Understanding HIPPA law regarding collections policies and procedures
Answer inbound and make outbound calls
Perform Administrative support task
Greet and answer inquiries to the public and patients
Schedule and register patients
Collect co-pay payments
Perform all duties within HIPPA regulations
Schedule and facilitated interviews
Maintained and organized confidential files
Updated internal databases
Personal clerical duties
Handled high volume phone
Schedule executive meetings
Assisted in digital media updates
Managed event logistics
Maintained office organization
Log and file records
Insurance Verification
Records Management
Customer Service
HIPPA Compliance
Problem Solving
Active Listener
Conflict Resolution
Teamwork and Collaboration
Customer service