Laiba Yousaf
Corona,CA
Summary
Dynamic beauty professional with a proven track record at Lancôme, excelling in customer focus and sales strategy. As the Founder of OC Glam Studio, I enhanced client satisfaction through personalized consultations and expert makeup application, fostering brand loyalty and driving repeat business. Skilled in trends analysis and relationship building, I deliver exceptional results in the beauty industry.
Overview
8
8
years of professional experience
Work History
Founder
OC Glam Studio
08.2023 - Current
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Provided expert guidance to clients on proper skincare routines, enhancing their overall appearance beyond professional makeup application services.
- Increased customer loyalty through exceptional service, leading to repeat bookings and referrals.
- Streamlined appointment scheduling for improved client experience with organized booking system management.
- Created visually stunning makeup looks for numerous award and fashion shows, resulting in increased brand recognition.
- Mentored junior makeup artists, contributing to their professional growth and skill development.
- Delivered outstanding results by staying current with the latest beauty trends and product innovations.
- Optimized studio space utilization, creating an inviting atmosphere that encouraged creativity and collaboration with clients
Beauty Advisor
Lancome
01.2018 - 12.2021
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
- Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Education
Nursing
West Coast University
Anaheim, CA03.2027
Skills
- Detail-orientated
- Sanitation practices
- Makeup application
- Clear communication
- Product knowledge
- Sales strategy
- Relationship building
Languages
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Founder
OC Glam Studio
08.2023 - Current
Beauty Advisor
Lancome
01.2018 - 12.2021
Nursing
West Coast University