Laidys Gutierrez
1500 NE Miami Pl Miami Florida 33132,FL
Summary
Proven Medical Assistant with a track record of enhancing patient care and clinic efficiency at Mount Sinai Medical Center. Skilled in HIPAA compliance and bilingual communication, significantly improved patient experiences through effective scheduling and medical record management. Demonstrates professionalism and empathy, ensuring high-quality care and confidentiality in patient interactions.
Overview
1
1
year of professional experience
Work History
Medical Assistant
Mount Sinai Medical Center
2023.04 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Empowered patients through education on self-management techniques for chronic conditions.
- Increased efficiency in office by implementing digital filing system for patient records.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Prepared lab specimens for diagnostic evaluation.
- Taught patients about medications, procedures, and care plan instructions.
Education
Medicine Degree - Medicine
Medical School
Cuba07.2021
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Direct Patient Care
- Clinical Documentation
- Data Entry
- Electronic Medical Records
- Professionalism and Ethics
- Maintaining confidentiality
- Insurance Verification
- Appointment Setting
- Patient Care Coordination
- Medical Records Management
- Medical supply inventory
- Complex Problem-Solving
- Fluent in Spanish and English
- Patient Relations
- Valid Florida driver's license
Timeline
Medical Assistant
Mount Sinai Medical Center
2023.04 - Current
Medicine Degree - Medicine
Medical School
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