Laikyn Tilley
Burlington,North Carolina
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Caring and compassionate Nursing Assistant providing thorough clinical, customer service and communication skills. Adaptable to quickly learn new concepts and skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Professional Nursing Assistant
Duke Health
Durham , NC
05.2024 - 07.2024
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Engaged with patient family and friends to provide courteous visit experience.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Barista Shift Lead
Addie Whittaker
Mebane , NC
06.2019 - 08.2022
- Verified completion of mopping, cleaning and disinfection of food preparation areas at end of shifts
- Balanced cashier drawers for employees at end of shifts to verify accuracy
- Prepared and served variety of coffees and tea beverages
- Educated customers on differences between coffee beans, brewing methods and preparation
- Performed preventive maintenance and troubleshot equipment malfunctions to keep machines functional
- Provided exemplary customer service and promptly resolved complaints to deliver positive guest experiences.
Retail Sales Associate
Lizzie
Mebane , NC
02.2018 - 03.2019
- Handled cash and credit transactions, issued correct change and processed online orders
- Evaluated customer needs and made appropriate product recommendations
- Generated new customer prospects or referrals to build relationships and drive sales
- Processed customer refunds and exchanges according to established guidelines
- Trained new employees regarding sales strategies, customer service techniques and company policies
- Set up promotional displays to highlight new products and special offers
- Upheld company standards for brand and merchandise presentation.
Surgery Technician
Dana McGhee
Forest , NC
- Observed patients' vitals and assessed charts to detect issues with potential impact on surgical success or patient health
- Set up surgical instruments, equipment and drapes to prepare for operations
- Transported patients to operating rooms and helped position on tables for proper surgical access
- Reassured anxious patients and monitored patient comfort
- Sanitized and restocked operating rooms between procedures.
Education
High School Diploma -
Orange High School
Hillsborough, NCSkills
- Technical support
- Manage sterile field
- Analytical thinking
- Collaboration
- Relationship building
- Conflict resolution
- Customer service
- Manage inventory
- Training
- Medical terminology knowledge
- Basic Life Support
Languages
Spanish, Conversational
Certification
- BLS Certification
Languages
Spanish
Limited
Affiliations
- A member of the Liberty University Nursing Student Association (LUNSA)
- Apart of LUNSA Promise Project Mentorship Program
Timeline
Professional Nursing Assistant
Duke Health
05.2024 - 07.2024
Barista Shift Lead
Addie Whittaker
06.2019 - 08.2022
Retail Sales Associate
Lizzie
02.2018 - 03.2019
Surgery Technician
Dana McGhee
- BLS Certification
High School Diploma -
Orange High School
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