Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laila Alford

San Tan Valley,AZ

Summary

Dedicated professional with experience as a Correctional Officer at CoreCivic, skilled in emergency response and conflict resolution. Proven ability to work under high stress work environments. Committed to upholding regulations and enhancing team performance through outstanding interpersonal skills and attention to detail. Also, as a pharmacy technician trainee I've learned customer care and problem resolution.

Overview

5
5
years of professional experience

Work History

Correctional Officer

CoreCivic- Saguaro
Eloy, AZ
07.2025 - Current
  • Enforced facility regulations and maintained order among inmates to ensure safety and security.
  • Conducted regular inspections of inmate living areas and common spaces to identify safety hazards.
  • Monitored inmate activities, providing guidance and intervention when necessary to prevent incidents.
  • Collaborated with law enforcement and emergency response teams during critical situations to facilitate resolutions.

Pharmacy Technician Trainee

Walgreens
San Tan Valley, AZ
01.2021 - 02.2025
  • Assisted pharmacists in preparing and dispensing medications accurately.
  • Maintained inventory levels by conducting regular stock checks and reordering supplies as needed.
  • Provided exceptional customer service through effective communication and assistance with prescription inquiries.
  • Ensured compliance with pharmacy regulations and safety protocols during daily operations.

Education

High School Diploma -

San Tan Foothills
San Tan Valley

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Restraint techniques
  • Search and seizure procedures
  • Self-defense tactics
  • Safety and security enforcement
  • Observation
  • Surveillance
  • Stress tolerance
  • Policy enforcement
  • Mental health awareness
  • Quality control procedures
  • Patient confidentiality
  • Pharmacology fundamentals
  • Adherence to protocols
  • Team collaboration
  • HIPAA
  • File management
  • Insurance billing
  • Workflow optimization
  • Staff development
  • Outstanding interpersonal skills
  • Customer service
  • Attention to detail
  • Creative thinking
  • Analytical thinking
  • Employee training
  • Guest services

Timeline

Correctional Officer

CoreCivic- Saguaro
07.2025 - Current

Pharmacy Technician Trainee

Walgreens
01.2021 - 02.2025

High School Diploma -

San Tan Foothills
Laila Alford