Laila Canis
Decatur
Summary
Previous Play Center Attendant from the Decatur Family YMCA well-versed in customer service and conflict resolution. Demonstrates a great work ethic and exceptional time management abilities, ensuring safety and satisfaction. Trained in first aid and committed to consistently delivering friendly and helpful support to customers.
Keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support. Organized, passionate about creating engaging and memorable events. Familiar with event coordination principles and proficient in scheduling and vendor management. Capable of delivering seamless event experiences that leave lasting impressions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Play Center Attendant
Decatur Family YMCA
06.2023 - Current
- Ensured that facility was secure at all times including after hours lock-up duties.
- Inspected equipment on daily basis to ensure safety regulations were met.
- Interacted with customers in a friendly and professional manner at all times.
- Stocked supplies and materials as needed.
- Actively monitored facility activities for suspicious behavior or policy violations.
- Greeted customers upon arrival and answered questions about products and services offered.
- Resolved customer complaints in an efficient and courteous manner.
- Provided excellent customer service to ensure satisfaction.
- Provided information about facilities, entertainment options, and rules and regulations.
- Recorded details of attendance and times
Intern
Andrew and Walter Young Family YMCA
06.2025 - 08.2025
- Led planning and execution of Community Events and Meetings
- Acted as administrative assistant to the executive director
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Prepared project presentations and reports to assist senior staff.
Intern
King & Spalding
06.2024 - 06.2024
- Gained valuable experience working within legal industry, applying learned concepts directly into relevant work situations
- Gained hands-on experience by creating and presenting oral arguments
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
High School -
Decatur High School
Decatur, GA05.2025
Skills
- Cash handling proficiency
- Effective communication
- Telephone etiquette
- Conflict resolution
- First Aid Training
- Time Management
- First aid knowledge
- Adaptability and flexibility
- Team collaboration
- Multitasking capabilities
- Strong Work Ethic
- Customer Service
- Scheduling coordination
- Event planning assistance
Certification
- CPR Certification
- First Aid Certification
Languages
Spanish - Conversational
Timeline
Intern
Andrew and Walter Young Family YMCA
06.2025 - 08.2025
Intern
King & Spalding
06.2024 - 06.2024
Play Center Attendant
Decatur Family YMCA
06.2023 - Current
High School -
Decatur High School
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