Laila Cespedes
Windsor,CA
Summary
Dynamic and results-oriented Baker with a proven track record at Safeway, enhancing customer satisfaction through high-quality baked goods. Adept at product presentation and a team player, I excel in fast-paced environments, significantly contributing to team efforts and sales goals. Skilled in communication and quick learning, I consistently exceed expectations by leveraging both creative and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Baker
Safeway
Healdsburg, CA
06.2022 - Current
- Enhanced customer satisfaction by consistently producing high-quality baked goods including, Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes. while maintaining a clean, organized workspace.
- Collaborated with team members to complete larger tasks to maintain smooth running of bakery.
- Ensured product freshness by assisting with inventory management, proper storage techniques and regularly rotating stock.
- Managed customer service operations, Trained and supervised new employees.
Seasonal Worker
Victoria's Secret & PINK
Santa Rosa, CA
09.2021 - 02.2022
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
- Assisted with the setup and takedown of promotional displays, seasonal merchandising by rearranging and creating visually appealing displays that attracted customer attention.
Beauty Sales Associate
Ulta Cosmetics
Sacramento, CA
10.2020 - 05.2021
- Maintained up-to-date knowledge of current beauty trends, enabling informed product suggestions for diverse clientele.
- Contributed to the achievement of store-wide sales goals by cross-selling complementary beauty products and services.
- Helped customers complete purchases while maintaining efficient cash register operations.
Baker
Raley's Grocery Store
Windsor, CA
08.2019 - 07.2020
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Operated cash registers and processed payments accurately.
- Created appealing displays to showcase products in bakery.
Education
High School Diploma -
Amador High School
Sutter Creek, CA06.2018
Skills
- Team Player
- Product presentation
- communication
- quick learner
Timeline
Baker
Safeway
06.2022 - Current
Seasonal Worker
Victoria's Secret & PINK
09.2021 - 02.2022
Beauty Sales Associate
Ulta Cosmetics
10.2020 - 05.2021
Baker
Raley's Grocery Store
08.2019 - 07.2020
High School Diploma -
Amador High School