Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
Timeline
Generic

Laila Chavez

Washington,D.C

Summary

Highly analytical and motivated professional with an ability to monitor and analyze diverse medical data and information to improve overall organizational efficiency of hospitals and medical facilities; complemented by vast medical/clinical expertise. Accredited with a Bachelor’s degree in Behavioral and Social Science (Concentration in Public Health Education). Capable of overseeing, planning, and evaluating large-scale public health programs, projects, and research activities using exceptional analytical and investigative skills. Eloquent communicator with a credible history of fostering positive relationships with teams, patients, and families to attain set goals under compressed deadlines. Coupled with strong organizational, strategic leadership, and time management skills. Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Special Education Teacher

PGCPS
08.2022 - Current
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.
  • Delivered effective and differentiated classroom instruction to range of neurodiverse students.
  • Taught multiple subjects to students with intellectual or emotional disabilities.
  • Created strategies to meet needs of mentally and physically disabled students.

Summer Learning Academy Teacher

Friendship Collegiate Academy Public Charter
  • Using the curriculum work with teachers, specialists, and school leaders to accelerate student learning, content mastery, and skill acquisition
  • Helped maintain order and discipline and assisted in managing the behavior of students
  • Performed administrative and non instructional duties, such as keeping daily attendance; and ensures all CDC/safety protocols and procedures (e.g
  • Fire drills) are implemented and followed
  • Provided supervision throughout the school day including in the classroom, halls, lunch, recess, and specials

Professional Student Advocate | Tutor/Mentor

Concentric Educational Solutions
01.2022 - Current
  • Offer optimal services to students requiring support regarding academics, attendance, and social-emotional learning, while serving as a Professional Student Advocate
  • Demonstrate teamwork skills and collaborate with school administrators and teachers to deliver specialized assistance for Baltimore City Public School students by creating and executing effective plans
  • Employ wide-ranging mentoring skills and teach students with a primary emphasis on ensuring students’ academic success
  • Leveraged strong management skills, strategized and implemented robust programs and solutions to improve learning and provide effective study tools outside of the classroom for students
  • Profound in executing problem solving and investigative abilities to create data driven studies towards students academic success
  • Thoroughly documents outcomes for accurate tracking and analysis
  • Using computerized systems for tracking information, gathering and troubleshooting

Office Assistant

Medstar National Rehabilitation Network
01.2021 - 08.2022
  • Perform key activities such as patient registration, appointment scheduling, physician order recertification process management, insurance verification, patient-services coordination, charge entry and reconciliation activities, co-payment, and daily cash-receiving chores
  • Provide outstanding assistance in developing and maintaining accurate medical records
  • Maintain a warm and friendly demeanor while greeting, registering, and escorting patients
  • While having the ability to work effectively with people of diverse sexual orientation and ethnic, cultural and socio- economic backgrounds
  • A composed individual able to multitask, navigating multiple computer applications and working effectively while communicating and serving the customer
  • Ensured appropriate set-up of patients, developed patient registration packets for patients and the billing department, and provided front office and/or call center coverage and support
  • Gathers and records appropriate member information accordance with policies and procedures via telephone
  • Guaranteed smooth and uninterrupted flow of designated department’s daily operations by carrying out a wide range of administrative and patient care tasks
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines

Administrative Assistant

Parks and Recreation Sports & Learning Complex
01.2019 - 01.2021
  • Delivered best-in-class customer service and achieved maximum satisfaction rates, encouraged participation and engagement, assisted with the setup and breakdown of summer camp programs, and supported special events., while serving as an administrative assistant for a variety of program-related tasks
  • Communicated and engaged with patrons and other staff members using exquisite communication abilities along with developing and implementing efficient program regulations, policies, and key procedures

Education

Bachelors in Behavioral and Social Science, Concentration Degree in Public Health Education -

North Carolina Central University
Durham, NC
05.2022

High School Diploma -

Friendship Collegiate Academy
Washington, DC
06.2017

Skills

  • Administrative Support
  • Policy Implementation
  • Microsoft Office
  • Analytical & Assessment Skills
  • Small Group Instruction
  • Curriculum Implementation
  • Student Engagement
  • Inquiry-Based Learning
  • Team Leadership & Development
  • Data-driven Decision Making
  • Customer Service & Satisfaction
  • Documentation & Reporting
  • Strategic Planning & Execution
  • Spreadsheets & Charts
  • Relationship Development
  • Research Proficiency
  • Investigative Work

Certification

Certified Medication Technician, registered with Maryland Board of Nursing

Affiliations

  • Miss 1911 of Tau Psi Chapter of Omega Psi Phi Fraternity Inc.
  • President for Metro Eagles Organization Inc.
  • Member of 100 Collegiate Black Women

Timeline

Special Education Teacher

PGCPS
08.2022 - Current

Professional Student Advocate | Tutor/Mentor

Concentric Educational Solutions
01.2022 - Current

Office Assistant

Medstar National Rehabilitation Network
01.2021 - 08.2022

Administrative Assistant

Parks and Recreation Sports & Learning Complex
01.2019 - 01.2021

Summer Learning Academy Teacher

Friendship Collegiate Academy Public Charter

Bachelors in Behavioral and Social Science, Concentration Degree in Public Health Education -

North Carolina Central University

High School Diploma -

Friendship Collegiate Academy

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Laila Chavez