Laila Elena Avalos
Ithaca,New York
Summary
Second-year student at Cornell University majoring in animal science. Passionate about veterinary medicine and learning about the different departments of the veterinary field.
Overview
2
2
years of professional experience
Work History
Front of House
Paris Baguette
Ithaca, NY
09.2023 - Current
- Built positive relationships with other front-of-house and kitchen staff.
- Liaised closely with kitchen and front-of-house personnel.
- Maintained front-of-house and pick-up window cleanliness to minimize foodborne illnesses.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Fielded complaints from customers and corrected issues with both front of house and kitchen staff.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Set up fresh baked goods in front display, organizing for visibility and to showcase daily specials or items with limited availability or shelf-life.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Restedock shelves with freshly made products.
- Served customers at the front counter by providing product information and taking orders.
Waitress
Statler Hotel
Ithaca, NY
11.2022 - Current
- Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
- Greeted arriving guests and escorted each to assigned tables, took drink orders, and answered questions about events.
- Removed and replaced dirty dishes and utensils to maintain table settings.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Cleaned and sterilized dinnerware, equipment, and facilities to maintain a hygienic environment.
Assistant
Tri County Services Inc
Bakersfield, CA
06.2022 - 08.2022
- Maintained inventory by keeping it clean and organized.
- Aided in completing/delivering customer orders.
- Carried out phone calls to help customers place orders.
- Dealt with the upkeep of the shop, including mopping/sweeping the floors and cleaning the windows.
Filing Assistant
Country Tire & Wheel
Bakersfield, CA
06.2022 - 06.2022
- Initiated organization system.
- Cataloged files in numerical order.
- Condensed files down and purged irrelevant ones.
- Retrieved requested files and delivered to appropriate personnel.
Education
Some College (No Degree) -
Cornell University
Ithaca, NYSkills
- Phone Etiquette
- Hospitality Management
- Professional Appearance
- Customer Service Expertise
- Team Collaboration
Affiliations
- A part of the Block and Bridle club. A club that allows students to work with livestock animals and potentially work their way towards being in a livestock show.
- A part of SAS (students for Animal Shelters) where donations and fundraising are created for animal shelters.
- Participant in the Paver Program attending weekly seminars to gain more insight into the veterinary field.
Timeline
Front of House
Paris Baguette
09.2023 - Current
Waitress
Statler Hotel
11.2022 - Current
Assistant
Tri County Services Inc
06.2022 - 08.2022
Filing Assistant
Country Tire & Wheel
06.2022 - 06.2022
Some College (No Degree) -
Cornell University