Laila Garland

South Euclid, OH | June 2022 - December 2022

• Greet customers
• Supervise bakery team
• Process transactions
• Answer phone calls and questions
• Provide personalized recommendations to customers
• Frost and garnish cakes
• Deliver orders using company vehicle
• Train new team members

• Manage donation inventory
• Sort/organize materials
• Extract data from books
• Create and consolidate digital records
• Analyze materials using various databases

• Load and unload packages for delivery
• Operate delivery van
• Follow routes and complete deliveries using a handheld device
• Troubleshoot issues with dispatch and support teams
• Conduct vehicle safety inspections

• Greet customers
• Plate and garnish desserts
• Brew espresso beverages
• Offer recommendations to customers
• Maintain food safety standards

• Shop orders
• Deliver orders to customers
• Manage multiple orders simultaneously
• Maintain vehicle cleanliness and safe food handling
• Sustain a 5.0-star customer service rating

• Organize and shelve books and audiovisual materials
• Assist patrons
• Gather returns from book drop
• Maintain a clean and orderly environment