Tala Hamida
Fountain Valley
Summary
Passionate retail professional with 5+ years of experience in customer service, sales, and team leadership, complemented by expertise in curating and selling sustainable, timeless fashion through my own vintage business. Skilled in creating personalized shopping experiences, building customer loyalty, and consistently exceeding sales goals. Proficient in visual merchandising, inventory management, and training staff to excel in their roles. Dedicated to promoting thoughtful and unique fashion choices while fostering a welcoming and engaging environment for customers. Experienced in upselling and cross-selling, market trend analysis, and client relationship management to drive growth and enhance the customer experience.
Overview
3
3
years of professional experience
Work History
Client Advisor
Ganni
07.2023 - Current
- Delivered exceptional customer service by building lasting relationships with clients, ensuring a personalized and high-end shopping experience.
- Provided in-depth product knowledge on Ganni collections, fabrications, and styling, driving informed purchasing decisions and customer satisfaction.
- Achieved and exceeded sales targets consistently by identifying customer needs and recommending tailored solutions.
- Assisted with inventory management and visual merchandising, maintaining an organized and appealing store environment.
Back Stock Associate
The Webster
10.2022 - 06.2023
- Managed back stock inventory by organizing, labeling, and categorizing high-end fashion items to ensure easy access and timely restocking of the sales floor.
- Collaborated with the sales team to fulfill stock requests, ensuring the availability of merchandise for customer demand and promotional displays.
- Maintained a clean, organized, and efficient back stock area, ensuring a streamlined workflow and quick access to merchandise for the sales floor.
Assistant Store Manager
2nd Street USA Inc.
09.2021 - 10.2022
- Trained and mentored new employees, fostering a positive and motivated team environment while promoting high standards of customer service.
- Exceeded sales targets by implementing effective sales strategies, driving revenue, and maximizing product potential.
- Maximized sales by identifying key product trends, leveraging knowledge of secondhand and vintage markets to suggest high-demand items to customers.
- Implemented visual merchandising strategies, curating appealing product displays to showcase new arrivals and drive sales.
Education
Interior Design -
Orange Coast College
Costa Mesa, CA01.2025
Skills
- Customer Service Excellence
- Team Leadership & Collaboration
- Time Management & Efficiency
- Attention to Detail
- Sales & Target Achievement
- Problem-Solving & Adaptability
- Organizational Skills
- Communication Skills
- Inventory Management
- Multitasking & Prioritization
- Visual Merchandising
- Upselling & Cross-Selling
Websites
Timeline
Client Advisor
Ganni
07.2023 - Current
Back Stock Associate
The Webster
10.2022 - 06.2023
Assistant Store Manager
2nd Street USA Inc.
09.2021 - 10.2022
Interior Design -
Orange Coast College
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