Laila Hood

• Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
• Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

• Improved team efficiency with thorough training on company policies, procedures, and best practices.
• Conducted regular inspections of dining areas for cleanliness standards compliance and ongoing maintenance needs.
• Contributed to restaurant profitability by managing wait times, seating arrangements, and table turnover rates.
• Provided attentive service by promptly greeting guests upon arrival and escorting them to their tables.
• Mentored new hires through comprehensive onboarding processes, resulting in well-prepared team members.

Demonstrated strong multi-tasking abilities while remaining calm under pressure, contributing to a positive work environment.