Laila Jackson
San Jacinto,CA
Summary
I am a motivated service worker with exceptional social skills, communication abilities and customer service background. I am dedicated to following health and safety guidelines and handling food items properly. I am also organized and successful multitasking while willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Back of house team member
Chick Fil A
12.2023 - Current
- Open the schedule I am scheduled to open but a certain time
- Close the station I was given to close as well as help others close the rest of the kitchen
- Learn each station that is in the kitchen
- Properly train new employees on how to do our jobs effectively
- Send out orders that customers order
- Make enough chicken for employees to work with
Garde Manger Chef
Pechanga Resort Casino
05.2023 - 08.2023
- Streamlined prep work processes for improved efficiency, reducing waste and saving time in a high-volume kitchen environment.
- Maintained a clean and organized workstation at all times, adhering to strict sanitation protocols for safe food handling practices.
- Ensured optimal freshness of ingredients through proper storage and rotation procedures, maintaining the highest quality standards.
- Responsible for making a specific amount of gallons or pounds of prepped items for banquets or private events and restaurants that are in the casino independently or with a coworker.
- Successfully maintained consistent quality across all Garde Manger dishes, ensuring adherence to established recipes and preparation techniques.
- Coordinated with team members to prepare orders on time.
Cashier
Habit Burger
11.2022 - 05.2023
- Bag food items that the customers have order in the way the company trains us how to
- Make Ranch
- Make Limeades ( Juice)
- Make sure the lobby and bathrooms are clean 24/7
- Take over drive through ( take orders and handle their payments)
- Completely be in control of all in store orders ( customers who come in the lobby and order)
- Make milkshakes
Sandwich Artist
Subway
06.2022 - 11.2022
- Prep food while following the formula that is used - Make sandwiches for customers
- Greeted guests, promoted specials and took orders
- Assist customers in choosing menu items by providing food complementing information
- Identify the price of goods and calculated bills with optical price scanners, calculators and cash registers
- Keep kitchen, counter and dining areas cleaned and sanitized
- Accurately operate cash register to process customer payments
- Check on dining areas frequently to clean up spills, wipe down tables and restock stations
- Properly label and store food and fresh ingredients in the cooler or freezer to optimize freshness
- Prep salads, soups and sandwiches for customers
- Keep the drawer balanced by accurately processing cash, credit and debit payments
Education
Hollywood High School
06.2021
High School Diploma -
West Valley High School
06.2022
Skills
- Attention to Detail
- Heavy Lifting
- Adaptability and Flexibility
- Stocking and Replenishing
- Product Stocking and Rotation
- Customer Service
- Food Handling
- Food and Beverage Service
- Phone and Online Order Processing
- POS Terminal Operations
- Weighing and Measuring
- Store Closing
Certification
Food Handlers Card
Timeline
Back of house team member
Chick Fil A
12.2023 - Current
Garde Manger Chef
Pechanga Resort Casino
05.2023 - 08.2023
Cashier
Habit Burger
11.2022 - 05.2023
Sandwich Artist
Subway
06.2022 - 11.2022
Hollywood High School
High School Diploma -
West Valley High School