Laila Jones

With over five years of experience in customer service, I bring a proven track record of delivering exceptional, client-focused service in fast-paced environments. I possess strong communication, conflict resolution, and organizational skills, which enable me to effectively manage multiple priorities while maintaining a high level of professionalism. My experience working with children,as a summer camp counselor and site assistant has equipped me with the ability to create safe, supportive, and engaging environments that promote development and positive experiences. Known for my approachable yet professional demeanor, I excel at building rapport with diverse populations, including children and adults, fostering trust and satisfaction. Throughout my career, I have consistently received positive feedback for my attention to detail, personalized service, and ability to adapt under pressure. I am committed to contributing to organizational success by enhancing customer satisfaction and supporting collaborative, team-oriented work environments. My ability to handle high-pressure situations, manage multiple tasks, and build rapport with guests makes me a valuable asset to any team.

Senior Class Parliamentarian:

• Meeting Coordination: Organize and facilitate class meetings, ensuring that agendas are followed and discussions stay on track.
• Record Keeping: Takes detailed minutes of meetings, documenting decisions made and actions to be taken.
• Communication: Acts as a liaison between the student body and the school administration, communicating the needs and concerns of their peers.
• Event Planning: Help with planning and coordinate senior class events, such as prom, senior trips, and graduation activities.
• Policy Enforcement: Ensures that all parliamentary procedures and school policies are adhered to during meetings and events.
• Leadership: Often took leadership roles within the student government, guiding discussions and helping to resolve conflicts.

Secretary of Youth In Government: 

• Documentation: Take detailed minutes during meetings, ensuring that all discussions and decisions are accurately recorded.
• Communication: Distribute meeting agendas, minutes, and other important documents to members, keeping everyone informed and up-to-date.
• Organization: Help organize events, such as conferences and debates, ensuring that all logistical details are handled efficiently.
• Support: Assist other officers and members with various tasks, providing support wherever needed to ensure the success of the program.
• Record Keeping: Maintain accurate records of attendance, membership, and any other relevant information.

President of Planning Committee: 

• Coordinating Meetings: Schedule and lead committee meetings, ensuring we cover all necessary topics and make informed decisions. Delegating Tasks: Assign specific tasks to committee members based on their strengths and interests, ensuring that everyone contributes effectively.
• Overseeing Plans: Develop and oversee the execution of detailed plans for events, making sure every aspect is considered and addressed., Budget Management: Manage the budget for events, ensuring we allocate resources wisely and stay within financial limits.
• Communication: Serves as the main point of contact between the committee and other stakeholders, keeping everyone informed and aligned with our goals.
• Problem-Solving: I address any issues that arise during the planning process, finding solutions to keep everything on track.