Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laila Joyce

Ogden,UT

Summary

Caring and compassionate, experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs.

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.

Overview

3
3
years of professional experience

Work History

Receiving Associate

Lowes
07.2023 - Current
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Stocked shelves with unloaded freight

Production Worker

Autoliv
07.2022 - 05.2023
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Assembled and tested various products to meet production requirements and quality control standards.
  • Adjusted machines to increase productivity for runs.
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.

Behavior Technician

ABS Kids
09.2021 - 06.2022
  • Developed and implemented reinforcement systems to encourage positive behaviors.
  • Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
  • Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Trained clients to apply appropriate social skills and behavior modification techniques.
  • Collaborated with other professionals to develop and modify individualized treatment plans.
  • Implemented strategies to reduce anxiety and stress levels in clients.
  • Monitored client progress to provide continued guidance and consistent feedback to families.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Treated clients and families with respect and dignity.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Charted on each patient daily.
  • Maintained patient records, documenting changes in patient condition.

Assistant Catering Manager

R&R BBQ
02.2020 - 09.2021
  • Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Worked with chefs to plan menus according to client needs and budgets.
  • Handled catering scheduling, ordered food and planned events.
  • Trained both permanent and temporary staff members.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Education

High School Diploma -

Davinci Academy
Ogden, UT
06.2021

Skills

  • Target Area Checks
  • Barcode Scanner Use
  • Palletizer Safety
  • Clerical Support
  • Electronic Charting
  • Positive Reinforcement
  • Development of Social Skills
  • Chronic Disorders
  • Maintain Records
  • Document Coordination
  • Crisis Situations
  • Project Requirements
  • Report Writing
  • Legal Services
  • Ingredient Management
  • Front of House Management
  • Teamwork and Collaboration
  • Operational Efficiency
  • Counting Money
  • Guest Relations
  • Customer Experience
  • Reading Comprehension
  • Interpersonal Communication Skills
  • Machine Setups
  • Assembly Line Operations
  • Loading and Unloading Protocols
  • Assemble Products
  • Machinery Operation
  • Template Reading
  • Inspect Parts
  • Material Loading and Unloading

Timeline

Receiving Associate

Lowes
07.2023 - Current

Production Worker

Autoliv
07.2022 - 05.2023

Behavior Technician

ABS Kids
09.2021 - 06.2022

Assistant Catering Manager

R&R BBQ
02.2020 - 09.2021

High School Diploma -

Davinci Academy

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Laila Joyce