laila manus
Venice,FL
Summary
Dynamic and resourceful food service professional with a strong work ethic, honed at Cracker Barrel Old Country Store. Proven ability to enhance guest satisfaction through effective team leadership and workflow improvements. Skilled in food preparation and sanitation standards, with a commitment to maintaining high-quality service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Grill Cook
Cracker Barrell Old Country Store
Venice, FL
02.2024 - Current
Shift Leader
Cracker Barrell Old Country Store
Venice, FL
02.2024 - Current
- Been a full time shift leader for over a year! i really love connecting with people.
- Supervised front-of-house operations to ensure efficient service and guest satisfaction.
- Trained and mentored new team members on company standards and operational procedures.
- Implemented workflow improvements to enhance efficiency during peak service hours.
- Coordinated staff schedules to optimize coverage and meet customer demand.
Prep Cook
Cracker Barrell Old Country Store
Venice, FL
02.2024 - 10.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained accurate cash drawer and balanced transactions at end of shifts.
- Handled returns and exchanges following company policies to ensure customer satisfaction.
Cashier
Pet Supermarket Inc.
Venice, FL
01.2023 - 06.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained accurate cash drawer and balanced transactions at end of shifts.
- Handled returns and exchanges following company policies to ensure customer satisfaction.
Education
High School Diploma - Education, Math
State College of Florida
Venice, FLSkills
- Strong work ethic
- Quick-learning
- Willing to learn
- Multitasking and organization
- Teamwork and collaboration
- Team player
- Food preparation
- Flexible schedule
- Food service
- Food safety and sanitation
- Resourceful
- Sanitation standards
- Food storage
Timeline
Grill Cook
Cracker Barrell Old Country Store
02.2024 - Current
Shift Leader
Cracker Barrell Old Country Store
02.2024 - Current
Prep Cook
Cracker Barrell Old Country Store
02.2024 - 10.2024
Cashier
Pet Supermarket Inc.
01.2023 - 06.2023
High School Diploma - Education, Math
State College of Florida