Laila Melendez
Albuquerque,NM
Summary
Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Reliable employee seeking a position. Offering excellent communication and good judgment.
Overview
1
1
year of professional experience
Work History
Janitorial Worker
SMI Facility Services
Albuquerque, NM
06.2022 - 03.2023
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Sanitized break area kitchen counters, tables and sinks.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Dusted surfaces, ledges, fixtures and furniture.
- Swept hard surface floors using broom or push broom dust mop.
- Checked in and stocked inventory throughout facility.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Cleaned and sanitized drinking fountains.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Kept building spaces premises clean inside and outside.
- Reported vandalism or other damage to property to supervisor.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Moved furniture for cleaning and set up for special events.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Hand-cleaned telephones, door knobs and remote controls.
- Polished stainless steel fixtures and furniture details.
Crew Member
McDonald's
Albuquerque, NM
03.2022 - 06.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
- Took orders, prepared meals, and collected payments.
- Stocked shelves to organize aisles in assigned department.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Became familiar with products to answer questions and make suggestions.
- Collaborated with team members to complete orders.
- dealt with over 100 customers a day with drive thru
Education
High School Diploma -
Los Puentes Charter High School
Albuquerque, NM05.2025
Skills
- Publicity Appearances
- Guest Satisfaction
- Sales Expertise
- Money Handling
- Cleaning and Sanitizing
- Guest Inquiries
- Interactive communication skills
- Cash Handling
- Verbal and written communication
- Cleaning and Sanitizing
- Guest Inquiries
- Stocking and replenishing
- Customer engagement
Languages
spanish
Native or Bilingual
Timeline
Janitorial Worker
SMI Facility Services
06.2022 - 03.2023
Crew Member
McDonald's
03.2022 - 06.2022
High School Diploma -
Los Puentes Charter High School