Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Laila Mosby

Conway

Summary

Current beauty advisor with proven experience in skincare, cash handling, multitasking and customer service. Adept at enhancing client satisfaction through personalized beauty consulting & anything else outside of beauty. Strong team collaborator, adaptable to changing needs, and focused on achieving results. Skilled in maintaining product knowledge, sales techniques, and fostering welcoming environment for all.

Overview

10
10
years of professional experience

Work History

Beauty Advisor

Ulta Beauty Inc.
03.2025 - Current
  • Educate customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Cashier

Sams Club
04.2024 - 02.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Handle cash transactions
  • Scan customers items & load them into carts
  • Sale credit cards
  • Ensure customer satisfaction


Cafe Associate

Sams Club
04.2024 - 02.2025
  • Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
  • Preparing & serving orders
  • Handle cash transactions
  • Ensure customer satisfaction
  • Checked proper temperature of food to maintain food safety standards and reduce illness.

Hostess

Malys Entertainment
09.2023 - 04.2024
  • Provide a warm and welcoming experience
  • Inform customers about our deals and what all we have to present
  • Load money onto game cards

Receptionist(intern)

East Arkansas Community College
06.2023 - 08.2024
  • Maintained cleanliness of reception area, creating a welcoming atmosphere for visitors and employees alike.
  • File Papers
  • Handled sensitive information discreetly by adhering to strict confidentiality guidelines, ensuring client trust.
  • Greet people & direct them to their appropriate areas
  • Answer calls & questions

Decorator

Forrest City High School Prom Decorator
04.2020 - 04.2024
  • Members of the student council created props and decorated the Civic Center to the desired prom theme. I started decorating this event in 2020 as a sophomore, I now go back every April to help decorate.

News Paper Carrier

Times Herald
03.2015 - 05.2023
  • I've been helping my grandmother deliver her newspapers since I was 10 years old up until May 2023 when I graduated high school. I would go get them every day, she'd do half & I'd do the other half.
  • Assembled and bagged newspapers prior to delivery.
  • Delivered newspapers and flyers to over 80 homes daily.

Education

Bachelor of Science - in process

University of Central Arkansas
Conway, Ar
05.2027

High School Diploma -

Forrest City High School
Forrest City, Ar
05.2023

Skills

  • Communication
  • Social skills
  • Art design
  • Interior design
  • Decorating
  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration

Accomplishments

  • Maintained a 93% satisfaction rating
  • Received two promotions
  • Exceeded sales per hour goal
  • Employee of the month

Languages

English
Native or Bilingual

Timeline

Beauty Advisor

Ulta Beauty Inc.
03.2025 - Current

Cashier

Sams Club
04.2024 - 02.2025

Cafe Associate

Sams Club
04.2024 - 02.2025

Hostess

Malys Entertainment
09.2023 - 04.2024

Receptionist(intern)

East Arkansas Community College
06.2023 - 08.2024

Decorator

Forrest City High School Prom Decorator
04.2020 - 04.2024

News Paper Carrier

Times Herald
03.2015 - 05.2023

Bachelor of Science - in process

University of Central Arkansas

High School Diploma -

Forrest City High School

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