Talented Reporter enthusiastic about shaping public opinion on key issues. Highly effective at working a clear narrative. Proficient in research, writing and delivery.
Overview
10
10
years of professional experience
Work History
News Reporter
KTVF/KXDF News
06.2023 - 07.2023
Researched and produced daily news reports.
Crafted well-written news stories based on facts and edited content when time and space required it.
Interviewed individuals from all walks of life and all cultures for breaking news stories.
Provided field reporting during major events to gather and share reactions from individuals directly impacted.
Transcribed interviews for news stories and wrote scripts for TV broadcasting based on interviews.
Client Care Specialist
Robinson And Ward, P.C.
05.2019 - 05.2023
Explained available products and services, demonstrated features and used persuasive communication strategies to redirect concerns.
Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls.
Responded to all client inquiries and asked appropriate questions to facilitate resolution.
Answered customer questions via telephone, email and live chat services.
Went over invoices, payment, and services with clients
Waitress
Jarobs Food Truck LLC
05.2013 - 05.2016
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Greeted new customers, discussed specials, and took drink orders.
Took on catering and management roles
Education
Bachelor of Arts - Journalism
Howard University
Washington, DC
05.2027
High School Diploma -
Hutchison High School
Fairbanks, AK
05.2023
Skills
Associated Press (AP) Style
Public Relations
Information Analysis
Community Events
Reporter Support
Research Skills
Critical Thinking
TV Broadcasting
Timeline
News Reporter
KTVF/KXDF News
06.2023 - 07.2023
Client Care Specialist
Robinson And Ward, P.C.
05.2019 - 05.2023
Waitress
Jarobs Food Truck LLC
05.2013 - 05.2016
Bachelor of Arts - Journalism
Howard University
High School Diploma -
Hutchison High School
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