Laila Pauline
Marysville
Summary
Dynamic and detail-oriented professional with experience at Applebee's and Phillips. Proven ability in effective communication and analytical problem-solving, ensuring exceptional customer service and high-quality assembly standards. Skilled in soldering techniques and material handling, consistently recognized for maintaining safety protocols and enhancing team collaboration.
Overview
3
3
years of professional experience
Work History
Assembly Line Worker
Phillips
Bothell
09.2025 - Current
- Assembled components according to specifications and quality standards.
- Conducted quality checks on finished products to maintain high standards.
- Collaborated with team members to troubleshoot equipment issues promptly.
- Maintained a clean and organized work area for safety compliance.
- Followed safety protocols and guidelines during all operational tasks.
- Monitored inventory levels of materials needed for assembly operations.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Recognized defective material and reported issues to management.
- Replaced defective parts using soldering techniques as required.
- Identified and diagnosed malfunctioning electronic components, systems, and equipment.
To-Go Carside Specialist and Host
Applebees
Marysville
04.2023 - 09.2025
- Provided exceptional customer service to guests during carside order pickups, ensuring a positive and efficient experience.
- Accurately processed and verified customer orders using the POS system, minimizing errors and maximizing customer satisfaction.
- Managed multiple orders simultaneously, demonstrating strong organizational and time-management skills.
- Collaborated with kitchen and serving staff to ensure timely and accurate order delivery.
- Addressed and resolved customer inquiries and concerns promptly and professionally.
- Maintained a clean and organized work environment, adhering to all health and safety standards.
- Consistently lifted and carried orders weighing up to 50 pounds.
Host
Applebees
01.2023 - 12.2023
- Greeted guests with a warm and friendly welcome, creating a positive first impression.
- Managed the restaurant's seating chart efficiently, optimizing table turnover and minimizing wait times.
- Escorted guests to their tables, providing menus and answering initial questions.
- Provided accurate wait time estimates and kept guests informed of their seating status.
- Answered phone calls and took reservations, ensuring accurate and efficient booking management.
- Maintained a clean and organized host/hostess station.
- Collaborated with servers and other staff to ensure smooth and efficient restaurant operations.
- Handled customer inquiries and complaints with professionalism and tact.
Education
High School Diploma -
Getchell Highschool
06-2024
Skills
- Effective communication
- Client support
- Analytical problem-solving
- Time efficiency
- Teamwork and collaboration
- Task prioritization
- Detail-oriented approach
- Point of sale expertise
- Endurance and stamina
- Soldering techniques
- Material handling
- Assembly techniques
- Product inspection
- Safety procedures
- Attention to detail
Awards
Business Certification, HighSchool
Timeline
Assembly Line Worker
Phillips
09.2025 - Current
To-Go Carside Specialist and Host
Applebees
04.2023 - 09.2025
Host
Applebees
01.2023 - 12.2023
High School Diploma -
Getchell Highschool