Laila Rissal

Dedicated and compassionate child caregiver with over 6 years of experience providing exemplary care for children ages 0-6. Committed to creating a warm and nurturing environment to encourage the growth and development of each child with respect to their individual needs.

• Supervised a group of 3 children, ensuring their safety and well-being during both indoor and outdoor activities on a daily basis
• Managed everyday routines and school schedules as to instill a sense of consistency essential for the growth of young children
• Transported children to and from activities in a safe and timely manner
• Provided mental stimulation to babies and toddlers by organizing age-appropriate activities and games for each child
• Advised children in school subjects and helped with homework to further improve learning comprehension, resulting in high marks
• Instructed and aided children in health and personal habits, including eating, rest routines, and general bathroom practices
• Maintained a clean and organized environment by regularly performing basic household duties
• Tracked progress of intellectual and behavioral development within children and communicated any significant events or concerns to parents immediately
• Assisted in administering biweekly shots to 2 young children as required by their medical condition and provided first aid for other health needs

Guest-focused, enthusiastic hostess with experience in providing high-quality service at an upscale restaurant by anticipating guests' needs. Skilled in providing a personalized experience for each individual and collaborating with colleagues and managers to ensure guest satisfaction.

• Greeted guests in a warm and welcoming manner, while ascertaining specific dining preferences and needs, as to determine the best seating arrangements
• Engaged with guests to build a sense of comfort and familiarity in order to promote a hospitable environment and create the necessary ambiance
• Escorted guests to tables or bar seating, presented menus, and informed them of specials, limited-time promotions, and general restaurant information as requested
• Printed reservation report daily and informed all team members of pertinent information about guests or events of said day
• Communicated important dining details, such as special occasions or guest allergies and dietary restrictions/concerns, in a prompt manner to servers, kitchen staff, and management
• Managed and updated dining room flow with proficiency in table management software by booking reservations, keeping track of seating availability, and regulating wait listed guests
• Answered incoming calls and emails to restaurant and provided appropriate service as well as assisted with banquet event planning for corporate events, special occasions, and organized dinners
• Maintained dining room, restrooms, and lobby area by consistently cleaning, stocking essential items, and occasionally bussing tables
• Guided opening and closing of restaurant in coordination with chef and closing manager based on regulation of guests
• Responsible for handling all to-go orders and received payments by validating card charges and cash; reconciled transactions for to-go orders