Laila Salaam
Pittsburg,United States
Summary
Dedicated Office Assistant with over 17 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft Office and history achieving high data output,
Overview
16
16
years of professional experience
Work History
Office Assistant III
County Of Marin
San Rafael, CA
10.2016 - Current
- Completed clerical tasks such as filing, copying and distributing mail.
- Coordinated, scheduled and arranged business meetings in person, and remotely (via Microsoft Teams and Zoom).
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Drafted common document templates for use by executives and employees.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Monitored usage of company business supplies and contacted vendors to place new orders for replenishment.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Supported staff on special assignments and ad hoc projects.
Registry Specialist
Pubic Authority Of Marin
San Rafael, CA
05.2006 - 02.2016
- Collected, organized and entered Consumer data into medical systems, performed intakes.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained Consumer/Provider Caregiver Registry
- Hired, Trained and Supervised In Home Support Caregivers.
- Collaborated with County Social workers to Refer Caregivers, maintain case loads, assist in home visits.
- Maintained In Home caregiver medical benefits.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- General administrative support.
Education
General Studies
College of Alameda
Alameda, CAHigh School Diploma -
El Cerrito High School
El Cerrito, CA06.1991
Skills
- Data Gathering
- Microsoft Office
- Medical Records Management
- Clerical Support
- Mail Sorting and Distribution
- Verbal and Written Communication
- Customer Service
- Information Confidentiality
- Scheduling Meetings
- Prioritizing Work
- Telephone Reception
- AR/AP
Timeline
Office Assistant III
County Of Marin
10.2016 - Current
Registry Specialist
Pubic Authority Of Marin
05.2006 - 02.2016
General Studies
College of Alameda
High School Diploma -
El Cerrito High School
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