Laila Shaban
Phoenixville,PA
Summary
Offering excellent communication and strong work ethic, eager to learn and thrive in fast-paced environment. Brings ability to quickly grasp new tasks and contribute to team's overall success. Ready to use and develop customer service and teamwork skills in a dynamic setting.
Overview
3
3
years of professional experience
Work History
Team Member
Honeygrow
10.2023 - 09.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained food quality, ensured cleanliness, and safety standards
Server Assistant
Rivercrest Golf Club
09.2021 - 08.2024
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Enhanced the efficiency of the restaurant and promoted a great work environment that prioritized the satisfaction of guests.
Education
Bachelor of Science - Business Analytics
Drexel University
Philadelphia, PA06-2028
High School Diploma -
Spring-Ford Area School District
Royersford, PA06-2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Flexible schedule
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Professional Working
Timeline
Team Member
Honeygrow
10.2023 - 09.2024
Server Assistant
Rivercrest Golf Club
09.2021 - 08.2024
Bachelor of Science - Business Analytics
Drexel University
High School Diploma -
Spring-Ford Area School District
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