Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Websites
References
Timeline
Generic

Laila Sutton

Lorton,VA

Summary

Dynamic and dedicated professional. Proven ability in client relationship management and time management, ensuring exceptional service and satisfaction. Skilled in MS Excel and project coordination, I thrive in fast-paced environments while maintaining a clean and organized workspace.

Overview

8
8
years of professional experience

Work History

Dog Walking

03.2024 - 11.2024
  • As a self-employed dog walker, I provided reliable pet care services.
  • I ensured dogs received regular exercise and attention.
  • As well as walking dogs I also managed client appointments, walk throughs, coordinated schedules, and maintained clear communication by providing updates on their pets throughout my visits.
  • This job strengthened my skills in time management, customer service, and animal care while also building strong relationships with the clients and the pets.

Kennel Assistant

Crosspoint Animal Hospital
01.2023 - 03.2023
  • As a kennel assistant at a veterinary clinic, I played a key role in making sure the animals were properly taken care of.
  • My responsibilities included walking dogs, engaging them with playtime, and maintaining a clean environment by regularly cleaning up after the animals.
  • I also assisted the faculty by cleaning the building, folding towels, and handling laundry.
  • Additionally, I provided customer service by interacting with clients and answering their questions.
  • Overall this role helped me to achieve better client communication, sanitation, and develop stronger skills in animal care.

Dog Boarding Assistant

Molly's Dog Boarding
02.2019 - 06.2022
  • As a dog boarding assistant, I provided high-quality care making sure the dogs were well-fed and had the right amount of exercise.
  • I walked and trained dogs working on positive behaviors and socialization.
  • Furthermore, I handled client interactions such as quotes, questions, appointments, as well as payments, and ensuring a smooth check-in or out process.
  • This job strengthened my skills in animal care, time management, and customer service.

Tanning Assistant

Box Car Tan Bar
05.2017 - 09.2019
  • As a tanning salon assistant, I gained a lot of customer service skills by taking appointments and handling the customer's questions or needs.
  • I also adapted some sales experience selling tanning lotions to clients.
  • I maintained a clean and welcoming environment cleaning tanning beds after each use and making sure the salon was well organized.
  • Overall this job allowed me to gain experience in multitasking, sales, and strong communication.

Education

Bachelor of Science - Business Analytics

GEORGE MASON UNIVERSITY
Fairfax, VA
04-2027

Associate of Science - Annandale, VA

NORTHERN VIRGINIA COMMUNITY COLLEGE
Annandale, VA
09.2025

High School Diploma - West Virginia

WHITMORE ONLINE SCHOOL
West Virginia
04.2023

Skills

  • Customer service
  • Team collaboration
  • Problem solving
  • Project coordination
  • MS Excel
  • Data analysis
  • Time management
  • Communication skills
  • Appointment scheduling
  • Client relationship management
  • Business management
  • Project management

Affiliations

  • Sewing
  • Fitness
  • Cars
  • Arts

Accomplishments

Associates Degree

President Honorary Scholarly

Deans List

Websites

References

References available upon request.

Timeline

Dog Walking

03.2024 - 11.2024

Kennel Assistant

Crosspoint Animal Hospital
01.2023 - 03.2023

Dog Boarding Assistant

Molly's Dog Boarding
02.2019 - 06.2022

Tanning Assistant

Box Car Tan Bar
05.2017 - 09.2019

Bachelor of Science - Business Analytics

GEORGE MASON UNIVERSITY

Associate of Science - Annandale, VA

NORTHERN VIRGINIA COMMUNITY COLLEGE

High School Diploma - West Virginia

WHITMORE ONLINE SCHOOL

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