Laila Trlica
San Marcos,TX
Summary
Professional housekeeping leader with strong track record of delivering high-quality results. Skilled in managing teams, ensuring cleanliness standards, and adapting to changing needs. Known for strong communication, reliability, and commitment to excellence. Adept at fostering teamwork, training staff, and maintaining seamless operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Army Corp Of Engineers (Mavagi)
03.2020 - Current
- Conducted regular inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assigned housekeeping staff to specific floors and areas based on abilities and daily requirements.
- Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
- Evaluated employee performance and developed improvement plans.
- Optimized workflow by regularly assessing employee performance and reallocating resources as needed, maximizing team efficiency.
- Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering a positive work environment that encouraged professional growth.
- Monitored compliance with all local regulations regarding waste management and sanitation standards.
Team Lead
Walmart
02.2016 - 03.2020
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
High School Diploma -
Ryan High School
Denton, TX08-1995
Skills
- Cleaning and sanitation
- Customer service-focused
- Customer service
- Cleaning techniques
- Staff training and development
- Health and safety compliance
- Vacuuming and sweeping
- Chemical handling
- Sanitation standards
- Supply inventory management
- Performance evaluation
- Waste disposal
Certification
Osha 30
Timeline
Housekeeping Supervisor
Army Corp Of Engineers (Mavagi)
03.2020 - Current
Team Lead
Walmart
02.2016 - 03.2020
High School Diploma -
Ryan High School
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