Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Laila Turner

Inglewood,CA

Summary

Motivated and dependable team member with over 1.5 years of customer service experience in both food service and retail environments, including Jersey Mike's and Pandora Jewelry. Skilled in communication, attention to detail, safety procedures, inventory management, and problem-solving under pressure. Known for providing excellent customer experiences, supporting team goals, and adapting quickly to fast-paced environments. Set to begin a degree in Public Management at CSUDH, with a strong interest in public safety and a goal of becoming a police officer for the Redondo Beach Police Department.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Sales Associate

Pandora Jewelry
Culver City, California
03.2025 - Current
  • Provided personalized customer service and product recommendations.
  • Maintained strong knowledge of collections and promotions.
  • Handled sales transactions, returns, and exchanges accurately.
  • Supported opening/closing duties and visual displays.
  • Provided accurate information about products, prices and services.
  • Handled customer complaints in a professional manner.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Assisted customers with product selection, sizing and styling.

Crew Member

Jersey Mike's
Inglewood, USA
12.2022 - 06.2024
  • Supported daily opening and closing procedures, ensuring efficiency
  • Stocked, replenished, and organized inventory to prevent shortages
  • Ensured compliance with sanitation and safety regulations
  • Processed takeout orders quickly to ensure timely delivery of meals.

Education

Bachelor's - Public Management

California State University, Dominguez Hills
Carson, CA
08.2025 - 03.2029

Marketing

Da Vinci Communications
El Segundo, California
08.2021 - 06/2025

Skills

  • Marketing
  • Multi-Tasking
  • Flexibility
  • Food Handling
  • Serving
  • Communication Skills
  • Sanitation Practices
  • Food Storage
  • Stock Replenishment
  • Cleaning
  • Customer service
  • Re-stocking
  • Cash Handling
  • Food safety
  • Safety Protocols
  • Food Presentation
  • Inventory management
  • Visual merchandising
  • Conflict resolution
  • Product knowledge
  • Communication skills
  • Attention to detail
  • Upselling
  • Relationship building
  • Relationship selling

References

  • Alexandra Prez, Starbucks, Former Jersey Mike's Shift Leader, 323-688-9688, alexandraperezreynoso@gmail.com
  • Gabrielle Jones, Former Jersey Mike's Shift Leader, 323-397-9284, Jonesgabrielle227@gmail.com

Languages

English

Timeline

Bachelor's - Public Management

California State University, Dominguez Hills
08.2025 - 03.2029

Sales Associate

Pandora Jewelry
03.2025 - Current

Crew Member

Jersey Mike's
12.2022 - 06.2024

Marketing

Da Vinci Communications
08.2021 - 06/2025

Similar Profiles

CREATE PROFILE