Laila Valencia
Reseda,CA
Summary
Dynamic and detail-oriented professional with experience at First Data, adept in data processing and document management. Skilled in maintaining high accuracy in data entry and cleaning operations, showcasing meticulous attention to detail and the ability to thrive under pressure. Proven track record of improving operational efficiency and client satisfaction through exceptional service and bilingual communication skills.
Overview
16
16
years of professional experience
Work History
House Cleaner
Self Employed Web
Reseda
01.2025 - Current
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Laundered sheets and other bedding, made beds and fluffed pillows.
- Organized closets according to customer specifications.
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
- Interacted pleasantly with clients and guests when performing daily duties.
- Washed and dried dishes to maintain clean and orderly kitchen.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Used natural cleaning products where possible and followed product recommendations to maintain client safety.
- Communicated with customers about requests for additional supplies or cleaning services.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Data Entry Clerk
First Data
Monterey Park, CA
06.2009 - 01.2018
- Maintained confidentiality of sensitive information entered into the system.
- Assisted colleagues with resolving any issues related to data entry operations.
- Reviewed, corrected or deleted data, verifying customer and account information.
- Operated various office equipment such as scanners, printers. when required.
- Researched and obtained further information for incomplete documents.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Worked with cross-functional teams to achieve goals.
- Utilized I-TRANS and FAST PACE 7200 scanners for efficient data entry operations.
- Operated mail sorting machines to assist in the efficient sorting of mail.
- Processed and sorted incoming and outgoing mail efficiently.
Education
Paralegal Studies
Argosy University
Santa Monica, CA06-2007
Skills
- Fast learner
- Bilingual
- work well under pressure
- Data processing
- Meticulous attention to detail
- Data accuracy
- Document processing
Languages
Spanish
Professional
References
References available upon request.
Timeline
House Cleaner
Self Employed Web
01.2025 - Current
Data Entry Clerk
First Data
06.2009 - 01.2018
Paralegal Studies
Argosy University
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