LAILANI CASTILLANO
Hayward,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sterile Processing Technician (EXTERNSHIP)
Kaiser Permanente
San Jose, CA
12.2023 - 02.2024
- Performed decontamination of medical instruments and equipment to prepare for sterilization.
- Assembled instrument trays according to established protocols using aseptic technique.
- Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
- Prepared trays, instrument packs and surgical sets.
- Operated steam sterilizers, washer-disinfectors, ultrasonic cleaners, dry heat ovens, and other related equipment.
- Packaged instruments into peel pouches and properly labeled pouches.
- Inspected and tested instruments after cleaning to ensure all particles were removed prior to sterilization.
- Readied instruments for sterilization procedures and completed decontamination protocols.
- Distributed sterile and non-sterile supplies and medical equipment upon request or case cart requisition.
- Recorded results of biological and diagnostic tests.
- Ensured compliance with safety guidelines in accordance with OSHA regulations.
- Processed medical waste following hospital protocol for safe disposal.
- Developed procedures for cleaning and disinfecting reusable medical devices.
- Cleaned instruments to prepare for sterilization.
- Assembled and wrapped trays of instruments for operating rooms and clinics.
Intake Coordinator
Alert Home Health Care
Pleasanton, CA
07.2022 - 03.2023
- Maintained accurate records of client intakes in electronic database system.
- Adhered to confidentiality guidelines when handling sensitive information about clients.
- Conducted patient intake interviews to collect medical information and insurance details.
- Answered phone calls to provide assistance, information and medical personnel access.
- Communicated effectively with supervisors regarding current caseloads and resource availability.
- Updated group medical records and technical library to promote smooth office operations.
- Ensured compliance with relevant regulations pertaining to the provision of services.
- Resolved customer complaints or answered customers' questions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
Elderly Caregiver
Home Instead Senior Care Home
Castro Valley, CA
11.2020 - 06.2022
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Developed strong relationships with clients based on trust and respect.
- Provided companionship and emotional support to elderly clients.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Responded quickly in emergency situations in a calm manner.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Redirected clients with memory issues, providing safety guidance protection.
- Improved patient outlook and daily living through compassionate care.
- Ensured safety of clients in their home environment by using appropriate equipment and techniques.
- Reported concerns to nurse supervisor to promote optimal care.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Provided emotional support during end-of-life transitions.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Communicated effectively with family members on progress of client's health condition.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Transported patients to medical, dental and personal care appointments.
- Participated in continuing education courses to stay current on best practices for elder care.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Assisted clients with maintaining good personal hygiene.
Caregiver
Home Care Assistance - HCA
Oakland, CA
12.2018 - 01.2021
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Improved patient outlook and daily living through compassionate care.
Caregiver
Carlton Senior Living
San Leandro, CA
02.2015 - 03.2019
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Reported concerns to nurse supervisor to promote optimal care.
Education
STERILE PROCESSING TECHNICIAN - Sterile Processing Technology
MEDTEK COLLEGE
Hayward, CA10-2023
CERTIFIED NURSING ASSISTANT -
Vip Nursing School
Hayward, CA01-2015
High School Diploma -
NUESTRA SENORA DE ARANZAZU PAROCHIAL SCHOOL
RIZAL PHILIPPINES03-2011
Skills
- COMPUTER SKILLS Excel,Outlook,powerpoint,
- CPR Certified (Exp :October 2025)
- Ability to solve problem
- Good in communication
- Fast Learner
Certification
- Certified Sterile Processing Technician
- Cardio Pulmonary Resuscitation (CPR Certified)
Languages
English
Professional
References
References available upon request.
Timeline
Sterile Processing Technician (EXTERNSHIP)
Kaiser Permanente
12.2023 - 02.2024
Intake Coordinator
Alert Home Health Care
07.2022 - 03.2023
Elderly Caregiver
Home Instead Senior Care Home
11.2020 - 06.2022
Caregiver
Home Care Assistance - HCA
12.2018 - 01.2021
Caregiver
Carlton Senior Living
02.2015 - 03.2019
STERILE PROCESSING TECHNICIAN - Sterile Processing Technology
MEDTEK COLLEGE
CERTIFIED NURSING ASSISTANT -
Vip Nursing School
High School Diploma -
NUESTRA SENORA DE ARANZAZU PAROCHIAL SCHOOL