Lailani Salinas
Redwood City,CA
Summary
Highly motivated and Qualified Facilities professional brings 5 year background in managing and maintaining facility operations. Offers a strong safety record and attention to detail, with strong organizational skills and ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Workplace Experience Ambassador
JLL, Jones Lang LaSalle
01.2024 - Current
- Praised for being a trustworthy and reliable workplace partner, skilled in cultivating positive connections with individuals at all hierarchical levels.
- Work with Facilities Manager to oversee the delivery of maintenance services.
- On-call 24/7
- Efficiently serve as the main point of contact for all related concerns and successfully handles them.
- Oversee performance of service providers in meeting and exceeding contractual obligations.
- Coordinated scheduling between vendors and users to efficiently manage client expectations for work dates.
- Pro-actively develop and manage Client relationships ensuring that expected service levels are achieved.
- Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators.
- Deliver an exceptional quality of service to the Client.
Facilities Coordinator
CBRE, Facebook/ Meta HQ
05.2022 - 09.2024
- Help oversee 1.3 MSF of Meta's HQ Campus.
- Process invoices and create POs daily according to terms of contract using proper cost center/GL account
- Assist with tasks for FDOBs for new sites/expansions
- Develop monthly/quarterly variance reporting on all operating budgets for each building on a timely basis.
- Find solutions for building operation challenges
- Respond to client inquiries and concerns urgently
- Create and assign work orders to multiple technicians, subcontractors, and vendors
- Assist with inspections and filing tasks on facility campus
- Coordinated with vendors to ensure that service level agreements were met in regards to availability, response time and reliability.
- Evaluated vendor proposals against established criteria including price, quality, service level agreement terms and turnaround time.
- Had regular meetings with client to discuss KPIs and expectations.
- Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client.
Receptionist/Concierge
CBRE, Morgan Stanley
09.2021 - 04.2022
- Was responsible for all administrative/reception needs including but not limited to managing calls, calendar scheduling, travel scheduling, expense reporting, document approval processing, documentation (including memo's, faxes, letters and other communication), mail services, etc
- Maintained records, logs of service requests, and track status of open tickets
- Strengthened communication skills through regular interactions with others.
- Followed location security procedures for screening inbound deliveries.
Quality Assurance Inspector
Hines @ Facebook/Meta HQ
01.2019 - 01.2020
- Conducted audits of workplace facilities, environments, and processes, assuring company standards are maintained and quality is preserved.
- Consulted with Facilities Management to resolve quality problems, and function as an information source to various vendors when quality issues occur.
- Prepared reports weekly to communicate outcomes of quality activities and oversee document management systems.
Front of House
Facebook HQ
01.2017 - 01.2019
- Responsible for training and professional development of new staff members
- Inspected dining room service stations for neatness/cleanliness, correct food signs, restocks food and condiment stations while avoiding contamination
- Maintained an extensive floor presence to support FOH and back of the house staff
- Labeled making at chefs request using Microsoft Office software.
Education
Diploma -
Santa Teresa High School
San Jose, CA05.2015
Business Communications
San Francisco State University
San Francisco, CASkills
IT Knowledge (Troubleshooting,Microsoft Office)
Vendor Management
Cutting costs/ Cost saving
Budgeting
Leadership
Detail oriented
Creativity
Problem solving
Professionalism
Time management/Multitasking
Scheduling
Organized professional
Excellent customer, computer, verbal and written communication skills
Building system knowledge (Hvac,electrical)
Certification
- Facilities Coordinator Certification
- Facilities Manager Certification
Timeline
Workplace Experience Ambassador
JLL, Jones Lang LaSalle
01.2024 - Current
Facilities Coordinator
CBRE, Facebook/ Meta HQ
05.2022 - 09.2024
Receptionist/Concierge
CBRE, Morgan Stanley
09.2021 - 04.2022
Quality Assurance Inspector
Hines @ Facebook/Meta HQ
01.2019 - 01.2020
Front of House
Facebook HQ
01.2017 - 01.2019
Diploma -
Santa Teresa High School
Business Communications
San Francisco State University