Laila Sofia Coppola

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Handled cash, credit, and electronic payments while ensuring security protocols were followed.
• Resolved customer complaints professionally, enhancing overall satisfaction and loyalty.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.

My dad's work, I work here and there , It is a warehouse so we don't have customers come their, we do more of packing orders and sometimes signing and get more signed items.

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Performed manual labor and random jobs to help teams accomplish goals.

• Prepared a variety of coffee beverages to meet customer preferences and specifications.
• Maintained cleanliness and organization of workstations and equipment, ensuring compliance with health standards.
• Assisted customers in selecting products, providing recommendations based on taste profiles and dietary restrictions.
• Managed cash register transactions accurately, processing payments and handling customer inquiries effectively.
• Monitored inventory levels, restocking supplies as needed to maintain operational efficiency during peak hours.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained regular and consistent attendance and punctuality.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Maintained clean and organized workspace, ensuring welcoming environment for customers.
• Followed exact recipes for mixing and preparing beverage and food items.

• Provided care and support for shelter animals, ensuring their well-being and comfort.
• Assisted in daily feeding, grooming, and exercising of animals to maintain health standards.
• Cleaned and sanitized cages and living areas to promote health and wellbeing.
• Kept animals healthy and socialized by providing regular exercises and walks.
• Contributed to a positive shelter environment with thorough cleaning and sanitation of animal enclosures.
• Ensured a safe environment for volunteers by following established protocols regarding animal handling and safety measures.
• Provided excellent customer service to visitors, promptly answering questions to enhance satisfaction.