Summary
Overview
Work History
Education
Skills
Timeline
Generic

lailyn perry

Houston,TX

Summary

Ambitious and Skilled Professional
Passionate about learning and delivering excellence. Strong computer, communication, and customer service skills with experience in customer relations, employee training, and restaurant operations. Thrives in high-pressure environments, ensuring customer satisfaction and team success. Skilled in diverse beverage preparation, including custom options.

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Overview

3
3
years of professional experience

Work History

Barista Trainer

Starbucks
Katy, TEXAS
06.2022 - Current
  • Organized group trainings with multiple trainers to maximize efficiency and effectiveness of instruction.
  • earned great communication skills with coworkers in order to provide high-quality services, gained experience with handling food and money.
  • Provided ongoing support to baristas by troubleshooting issues with equipment or beverages.
  • Developed and implemented strategies to increase connections with external organizations.

Sales Associate

Forever 21
Katy, TEXAS
08.2021 - 09.2022
  • Built and maintained relationships with peers and upper management to drive team success.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Organized stockroom shelves according to size, color or style.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

Bachelor of Science -

University of Houston
Houston
05-2027

Katy High School
05.2023

Skills

  • Customer service
  • Communication skills
  • Time management
  • Adaptability
  • Team Collaboration
  • Active Listening
  • Food Preparation
  • Cash Handling

Timeline

Barista Trainer

Starbucks
06.2022 - Current

Sales Associate

Forever 21
08.2021 - 09.2022

Bachelor of Science -

University of Houston

Katy High School
lailyn perry