Lain Alton
Statesville,NC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Transportation Operations Manager
Lowe's Companies Inc
01.2021 - Current
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reported issues to higher management with great detail.
- Ensured safety compliance by conducting regular audits, training sessions, and updating company policies.
- Improved transportation project efficiency by conducting thorough traffic studies and data analysis.
- Supported timely project completion by coordinating with contractors, inspectors, and other team members.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Oversaw team of 140 Drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Corporate Director
Gaines Express LLC
09.2017 - 01.2021
- Increased market share by identifying new business opportunities and executing strategic initiatives to capture them successfully.
- Spearheaded corporate social responsibility initiatives that positively impacted local communities while bolstering company reputation.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Fostered culture of continuous improvement by encouraging employee feedback and implementing actionable changes based on their input.
- Streamlined transportation processes through implementation of advanced logistics software, improving overall operational efficiency.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Optimized supply chain management to reduce lead times and improve inventory control, enhancing overall customer satisfaction levels.
Continuous Improvement Manager
Direct Link Logistics LLC
07.2015 - 09.2017
- Determined quality department standards, practices, and procedures.
- Teamed with disciplinary leaders on determining annual operational targets and outlining needed quality improvements.
- Implemented new quality assurance and customer service standards.
- Led efforts in analysis and design of more cost-effective processing technology to improve current delivery procedures.
- Worked with cross-functional plant teams to develop and implement manufacturing processing improvements and drive quality mindset resulting 7.6% increase in productivity, 9% increase in throughput, and 12.8% improvement in productivity.
- Established performance metrics to track progress against objectives and drive continuous improvement efforts.
Education
BBA - Transportation Management
Southern New Hampshire University
Hooksett, NH06.2018
BBA - Supply Chain Management
University North Carolina Chapel Hill
Chapel Hill, NCAssociate of Arts - Business Administration
Gaston College
Dallas, NC06.2012
High School Diploma -
South Point High School
Belmont, NCSkills
- Policy Development
- Shipment Coordination
- Resolving Shipping and Delivery Problems
- Continuous Improvement Projects
- Supply Chain Management
- Quality Standards
- Project Management
Websites
Timeline
Transportation Operations Manager
Lowe's Companies Inc
01.2021 - Current
Corporate Director
Gaines Express LLC
09.2017 - 01.2021
Continuous Improvement Manager
Direct Link Logistics LLC
07.2015 - 09.2017
BBA - Transportation Management
Southern New Hampshire University
BBA - Supply Chain Management
University North Carolina Chapel Hill
Associate of Arts - Business Administration
Gaston College
High School Diploma -
South Point High School