Laina Haas
Cheshire,MA
Summary
Driven Physical Therapy Aide with success in providing assistance during routine physical therapy treatments and clerical support. Skilled in managing front office operations by keeping orderly filing systems, maintaining supplies and cleaning therapy areas and equipment. Personable communicator focused on energetically helping patients.
Overview
9
9
years of professional experience
Work History
Content & Social Media Manager
My Core Floor
Cheshire , MA
01.2021 - Current
- Developed and executed a content strategy for the brand's social media channels.
- Created and managed editorial calendars for all social media accounts, ensuring timely posting of content across channels.
- Moderated conversations on social media platforms and responded to comments from followers in a timely manner.
- Used editing and graphic design tools to create content and visuals for social channels.
- Utilized Twitter and Facebook to promote products, services and content.
- Does all postings on facebook and Instagram
- sends out emails to clients, adds all emails into emailing system for this company
Physical Therapy Aide
Williamstown Physical Therapy
Williamstown, MA
08.2019 - Current
- Conducted exercises with patients as prescribed by the physical therapist in order to improve strength and flexibility.
- Monitored patients during exercise sessions to ensure proper technique is being used and to provide additional instruction when necessary.
- Performed administrative tasks such as scheduling appointments, answering phones and maintaining patient files.
- Prepared treatment rooms prior to patient arrivals by cleaning surfaces, stocking supplies and ensuring all safety protocols are followed.
- Educated patients on how to properly perform home exercises as instructed by the physical therapist.
- Maintained office and therapy equipment by cleaning and making minor repairs.
- Worked as part of team to execute proper care of body mechanics and safety of patient.
- Kept detailed records of patient physical therapy treatments and improvements.
- Educated patients on safe and effective use of therapy equipment, such as pulleys, weights and inclined surfaces.
- Maintained positive interaction with facilities and clients, enhancing client relations.
- Assisted physical therapists with patient treatments by setting up equipment, preparing patients for treatment and providing support throughout the session.
Front End/Back of House Cook
The Spring Street Market & Cafe
Williamstown , MA
07.2015 - 08.2019
- Followed standard recipes and special diet orders to prepare food for customers.
- Monitored stock levels of necessary supplies to ensure availability when needed.
- Assisted with the preparation of cold dishes such as salads or sandwiches.
- Kept track of inventory levels for ordering purposes.
- Displayed excellent customer service skills at all times while interacting with guests.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Education
Some College (No Degree) - Paralegal Certification
Mildred Elley
Pittsfield 09-2016
High School Diploma -
Mount Anthony Union High School
Bennington, VT06-2015
Skills
- HIPAA Requirements
- Patient Education
- Patient Care
- Customer Service
- Communication
- File Organization
- Social media knowledge
- Task Delegation
- Attention to Detail
- Interpersonal Skills
- Professionalism
- Organizational Skills
References
Linda Garner - Kitchen And Bathroom Designer - 413-441-4989
Brittney Cappiello- Pelvic Floor Physical Therapist- 413-207-1493
Timeline
Content & Social Media Manager
My Core Floor
01.2021 - Current
Physical Therapy Aide
Williamstown Physical Therapy
08.2019 - Current
Front End/Back of House Cook
The Spring Street Market & Cafe
07.2015 - 08.2019
Some College (No Degree) - Paralegal Certification
Mildred Elley
High School Diploma -
Mount Anthony Union High School
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