Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Laina Ninan

Missouri City,TX

Summary

Accomplished Area Manager at Rutgers, The State University of New Jersey, adept in staff and operations management. Excelled in fostering team development and enhancing productivity through effective relationship building. Demonstrated expertise in elevating customer and team experiences, ensuring optimal operational outcomes. Empowering leader with superior communication and collaboration abilities demonstrated over 3 years of management performance.

Overview

4
4
years of professional experience

Work History

Area Manager

Rutgers, The State University Of New Jersey
12.2023 - 05.2024
  • Led a team to achieve goals and exceed targets consistently, fostering a positive work environment.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase productivity.
  • Maintained weekly work schedules for line staff and other managers.

Building Operations Manager

Rutgers University Student Affairs
03.2023 - 12.2023
  • Provided support and supervision to line staff which resulted in good working relations.
  • Oversaw setups and breakdown of events and provided support to efficiently run each program.
  • Opened and closed the building and provided customer service to each individual to enhance their experience here at Rutgers.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.

Front-End Coordinator

TJX Companies
10.2020 - 07.2023
  • Enforced company policies attentively while also remaining empathetic toward customer concerns or complaints.
  • Enhanced employee morale with regular team-building activities, fostering positive work environment.
  • Successfully oversaw and handled all merchandising and maintenance for front end.
  • Reduced cashier errors by implementing comprehensive training programs and providing ongoing support for 30 employees.
  • Provided expert service when greeting customers, answering phone calls and handling issues.

Education

Bachelor of Arts - Philosophy

Rutgers, The State University of New Jersey
New Brunswick, NJ
05.2025

Skills

  • Staff Management
  • Operations Management
  • Relationship building and management
  • Team Development
  • Goals and performance
  • Microsoft

Languages

Malayalam
Native or Bilingual
Hindi
Limited Working

Timeline

Area Manager

Rutgers, The State University Of New Jersey
12.2023 - 05.2024

Building Operations Manager

Rutgers University Student Affairs
03.2023 - 12.2023

Front-End Coordinator

TJX Companies
10.2020 - 07.2023

Bachelor of Arts - Philosophy

Rutgers, The State University of New Jersey

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Laina Ninan