Dynamic professional with extensive experience in customer service and money handling at Mohegan Sun Casino. Proven track record in team leadership and decision-making, effectively managing cash operations and ensuring accuracy in financial transactions. Adept at enhancing operational efficiency and fostering strong vendor relationships.
Assisting store manager with daily tasks. Overseeing the execution of stocking according to SOP. Completing DG connect scans, Nons and Tons, On hand adjustments, Damages, Overseeing deliveries, and communicating with vendors to accommodate thier needs. Completing all necessary daily paperwork and keeping track of any variances.
As operations administrator my responsibilities included quality assurance of incoming packages, repacking damages, and filing damage request with shippers. One of my duties included auditing fleet mantainence paperwork for all delivery trucks. Also included in my job was to correct any incorrect shipping addresses through research and direct contact with recipients.
My responsibilities as a dual rate supervisor/banker included assisting in the balancing of major cash, chip, and maker banks. Also including supervising cashiers in thier customer requests, doubling and hand counting large payouts, printing checks for payouts and jackpots. One of my duties included preparing deposit and withdrawal paperwork for financial transactions with Bank of America and Wells Fargo.