Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Laina Teschendorf

Patten,ME

Summary

Dynamic professional with extensive experience in customer service and money handling at Mohegan Sun Casino. Proven track record in team leadership and decision-making, effectively managing cash operations and ensuring accuracy in financial transactions. Adept at enhancing operational efficiency and fostering strong vendor relationships.

Overview

24
24
years of professional experience

Work History

Assistant Manager

Dollar General
06.2022 - Current

Assisting store manager with daily tasks. Overseeing the execution of stocking according to SOP. Completing DG connect scans, Nons and Tons, On hand adjustments, Damages, Overseeing deliveries, and communicating with vendors to accommodate thier needs. Completing all necessary daily paperwork and keeping track of any variances.

Operations Administrator

FedEx
04.2020 - 06.2022

As operations administrator my responsibilities included quality assurance of incoming packages, repacking damages, and filing damage request with shippers. One of my duties included auditing fleet mantainence paperwork for all delivery trucks. Also included in my job was to correct any incorrect shipping addresses through research and direct contact with recipients.

Dual Rate Supervisor

Mohegan Sun Casino
04.2001 - 07.2019

My responsibilities as a dual rate supervisor/banker included assisting in the balancing of major cash, chip, and maker banks. Also including supervising cashiers in thier customer requests, doubling and hand counting large payouts, printing checks for payouts and jackpots. One of my duties included preparing deposit and withdrawal paperwork for financial transactions with Bank of America and Wells Fargo.

Education

Cisco Systems Computer Networking Certification - Computer Networking

Caldwell Community College And Technical Institute
Hudson, NC
05.2000

Diploma - Computational Science

West Caldwell High School
Lenoir, NC
05.2000

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Timeline

Assistant Manager

Dollar General
06.2022 - Current

Operations Administrator

FedEx
04.2020 - 06.2022

Dual Rate Supervisor

Mohegan Sun Casino
04.2001 - 07.2019

Cisco Systems Computer Networking Certification - Computer Networking

Caldwell Community College And Technical Institute

Diploma - Computational Science

West Caldwell High School
Laina Teschendorf