Laina Tomei
Shelby,MI
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
Intern
Digital Mitten
10.2023 - Current
- Contributed to a positive team environment by collaborating with fellow staff members
- Improved network performance by identifying and acting on new and existing opportunities
Waitress
Paulees Diner
10.2020 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Medical Receptionist
Greater Michigan Gastroenterology
06.2021 - 12.2021
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Crew Member
Bubble Cream
06.2019 - 10.2020
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Education
MBA - Entrepreneurship
Northwood University
Midland, MI05.2027
High School Diploma -
Utica High School
Utica, MI05.2023
Skills
- Key Decision Making
- Innovation
- Networking
- Sales Techniques
- Complex Problem-Solving
- Complaint Resolution
Vice President of Community Relations, American Marketing Association
Networking, Marketing Skills, Community Awareness
Mock Trial Member
Analytical and Comprehension Skills, Teamwork, Quick-thinking
Co-Host of Keeping Up With the Pack, Northwood University Podcast
Teamwork, Community Awareness, Planning and Scheduling
Timeline
Intern
Digital Mitten
10.2023 - Current
Medical Receptionist
Greater Michigan Gastroenterology
06.2021 - 12.2021
Waitress
Paulees Diner
10.2020 - Current
Crew Member
Bubble Cream
06.2019 - 10.2020
MBA - Entrepreneurship
Northwood University
High School Diploma -
Utica High School