Summary
Overview
Work History
Education
Skills
References
Languages
References
Timeline
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Laine Dauito

Boca Raton

Summary

Dynamic personal assistant with a proven track record at Tyler Hopkins, excelling in calendar management and effective communication. Recognized for enhancing client relationships and delivering exceptional customer service. Proficient in Microsoft Office, demonstrating reliability and problem-solving skills to streamline operations and support team success.

Overview

8
8
years of professional experience

Work History

PERSONAL ASSISTANT

Tyler Hopkins
Boca Raton
12.2022 - 06.2025
  • Managed principal's calendar and scheduled appointments efficiently.
  • Coordinated travel arrangements, including flights, accommodations, and transportation.
  • Served as primary contact for phone calls, emails, and correspondence.
  • Prepared meeting rooms, organized materials, and recorded minutes.
  • Organized personal and professional events to ensure seamless execution.
  • Tracked expenses and managed budgets while processing invoices.
  • Maintained confidentiality while handling sensitive information with care.
  • Cultivated positive relationships with clients and vendors to enhance collaboration.

CASHIER

Sicilian Oven
Boca Raton
08.2021 - 11.2022
  • Processed cash, credit, and check transactions with customers efficiently.
  • Ensured accurate pricing on all items sold.
  • Resolved customer complaints and provided relevant information promptly.
  • Greeted customers upon entry and exit from establishment.
  • Bagged, boxed, or wrapped food packages for take-out orders.
  • Managed over 60 phone take-out orders nightly with precision.
  • Delivered exceptional customer service to enhance satisfaction.
  • Counted cash drawer amounts at shift start and end to verify accuracy and ensure sufficient change.

PHARMACY CLERK

RXMSO LLC
11.2020 - 05.2021
  • Communicated directly with doctors' offices through telephone, fax, and email.
  • Processed high volumes of order requests from nurses, doctors, and pharmacists efficiently.
  • Verified patient data and personal information for accuracy and completeness.
  • Completed paperwork and entered prescription and insurance details into patient profiles.
  • Processed prescription orders accurately for customer fulfillment.
  • Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
  • Analyzed data effectively to support operational decisions.
  • Maintained strict confidentiality of customer and patient information.
  • Reviewed all prescription refill requests to ensure accuracy.
  • Answered and screened pharmacy phone calls to facilitate communication.

HEAD HOSTESS

Lochbar
11.2018 - 06.2019
  • Consistently worked 12+ hour shifts while maintaining high productivity.
  • Participated in opening and closing procedures to ensure smooth operations.
  • Incorporated safe work practices into daily responsibilities to enhance workplace safety.
  • Frequently received customer requests for assistance with large and small party reservations.
  • Provided menu recommendations and addressed inquiries to improve customer experience.
  • Utilized Open Table effectively to manage reservations and optimize seating.
  • Maintained well-stocked workstations throughout shifts to support service efficiency.
  • Assisted co-workers with inventory disposal and restocking to streamline operations.

HOSTESS

Max's Grille
05.2018 - 11.2018
  • Scheduled and seated over 400 guests daily in high-capacity settings, ensuring smooth operations.
  • Utilized Open Table system to enhance booking efficiency and streamline guest management.
  • Resolved conflicts with professionalism, maintaining a positive dining experience for guests.
  • Cultivated strong relationships with regular clients through personalized service, fostering loyalty.
  • Trained new hires on policies and procedures, ensuring adherence and consistency.
  • Supported restaurant operations by performing extensive side work efficiently.
  • Executed diverse tasks as assigned by supervisors, contributing to team success.

MANAGER

My Flora Aura
01.2017 - 05.2018
  • Accurately scheduled appointments and sold merchandise while remaining professional in a fast-paced environment alone.
  • Experienced in working with Microsoft Office.
  • Keeping up with clientele, and providing conflict resolution.
  • Built relationships with many clients.
  • Accurately totaled processed and collected payments from clients, handled money, processed debit and credit cards, made change, and handled gift cards.
  • Ensured and performed side work every shift.
  • Managed inventory of products, etc. monthly.
  • Keyholder for the store.
  • I took part in opening and closing the store daily.
  • Trained new staff on product knowledge and the steps of quality service.

Education

HIGH SCHOOL DIPLOMA -

PEARBLOSSOM PRIVATE SCHOOL
01.2017

Skills

  • Customer service excellence
  • Microsoft Office proficiency
  • Keyboard efficiency
  • Multi-tasking ability
  • Problem-solving skills
  • Reliability
  • Self-motivation
  • Effective communication
  • Team collaboration
  • Calendar management
  • Data entry accuracy
  • Restaurant operations experience
  • Filing and archiving expertise

References

  • JOLIE DEMARCO, MY FLORA AURA, 561-843-9222
  • BROOKS, LOCHBAR, 954-501-6644
  • ISABELLA RIVERA, RXMSO, 561-900-6061
  • TOLGA, SICILIAN OVEN, GENERAL MANAGER
  • TYLER HOPKINS, 561-703-7559

Languages

English
Full Professional

References

References available upon request.

Timeline

PERSONAL ASSISTANT

Tyler Hopkins
12.2022 - 06.2025

CASHIER

Sicilian Oven
08.2021 - 11.2022

PHARMACY CLERK

RXMSO LLC
11.2020 - 05.2021

HEAD HOSTESS

Lochbar
11.2018 - 06.2019

HOSTESS

Max's Grille
05.2018 - 11.2018

MANAGER

My Flora Aura
01.2017 - 05.2018

HIGH SCHOOL DIPLOMA -

PEARBLOSSOM PRIVATE SCHOOL