LAINE ROBERTS
Novelty,OH
Summary
Detail-oriented and reliable professional with hands-on experience in legislative operations, office administration, and customer-facing roles. Proven ability to manage records, maintain accurate databases, and support government and business offices in deadline-driven environments. Currently completing a final online course while actively seeking full-time employment in court administration, government offices, or administrative support roles where attention to detail, confidentiality, and professionalism are critical.
Overview
4
4
years of professional experience
Work History
Office Administrative Assistant (Seasonal)
Montville Plastics & Rubber
Parkman, OH
06.2021 - 09.2025
- Employed seasonally every summer from 2021-2025, demonstrating long-term reliability, trust, and strong performance with the same employer.
- Provided administrative and clerical support to management and office staff in a manufacturing environment.
- Maintained organized filing systems to ensure efficient access to business records.
- Answered and routed incoming phone calls, processed requests, and relayed messages professionally.
- Assisted with internal documentation, employee training materials, and basic accounting tasks.
- Utilized QuickBooks at a basic level for invoice review, record organization, and general office support.
- Manufacturing environment.
Legislative Intern
Indiana Legislative Services Agency
Indianapolis, IN
01.2024 - 03.2024
- Updated and verified legislative databases tracking bill movement for the Indiana General Assembly.
- Reviewed House and Senate committee notes for accuracy prior to publication on the official state legislature website.
- Attended committee hearings and summarized key legislative actions for staff reference.
- Proofread and edited official documents and correspondence to ensure clarity and accuracy.
- Supported government relations staff with research, documentation, and administrative tasks.
Adventure Guide
The Escape Room USA
Indianapolis, IN
08.2022 - 04.2023
- Delivered clear instructions and ensured participant safety during interactive experiences.
- Built strong rapport with customers, contributing to repeat business and high satisfaction ratings.
- Managed group coordination and problem-solving in fast-paced, public-facing environments.
Hostess
Panini's Bar & Grill
Chagrin Falls, OH
04.2022 - 08.2022
- Greeted and seated guests efficiently while managing waitlists during peak hours.
- Handled reservations, guest inquiries, and special requests with professionalism.
- Supported front-of-house operations through clear communication and organization.
Education
Bachelor of Liberal Arts - Political Science & Communication Studies
Indiana University-Purdue University Indianapolis (IU-Indianapolis)
Indianapolis, IN05.2026
Skills
- Office Administration & Records Management
- Data Entry & Database Maintenance
- Legal & Legislative Research Support
- Professional Written & Verbal Communication
- Customer & Public Interaction
- Confidential Document Handling
- Time Management & Task Prioritization
- QuickBooks (basic working knowledge)
Additional Notes
- Actively seeking full-time employment and available immediately
- Completing final coursework online while working
- Experience working in confidential, deadline-driven environments
- Strong interest in court administration, government offices, and public service roles
Timeline
Legislative Intern
Indiana Legislative Services Agency
01.2024 - 03.2024
Adventure Guide
The Escape Room USA
08.2022 - 04.2023
Hostess
Panini's Bar & Grill
04.2022 - 08.2022
Office Administrative Assistant (Seasonal)
Montville Plastics & Rubber
06.2021 - 09.2025
Bachelor of Liberal Arts - Political Science & Communication Studies
Indiana University-Purdue University Indianapolis (IU-Indianapolis)