Laine Semple
Wilmette,IL
Summary
Versatile and dynamic, with a proven track record at Indian Hill Country Club, excelling in customer service and POS system operations. Demonstrated ability to foster positive relationships and efficiently manage time, ensuring guest satisfaction. Skilled in conflict resolution and multitasking, consistently enhancing team performance and customer experience.
Overview
3
3
years of professional experience
Work History
Gilson Beach Park Patrol
Wilmette Park District
Wilmette, IL
05.2022 - 08.2024
- Helped customers understand and correctly navigate parking structures and payment systems.
- Handled credit cards to accurately process payments at the point of sale.
- Provided information and clarified patrons' questions.
- Maintained safety by enforcing beach rules and guidelines.
Basketball Coach
Saint Francis Xavier Catholic School
Wilmette, IL
11.2021 - 03.2024
- Ran drills and fitness circuits to improve athletes' coordination and skills.
- Fostered a positive team environment, emphasizing teamwork, discipline, and sportsmanship.
- Communicated effectively with parents regarding schedules.
- Facilitated post-game discussions with teams focusing on areas needing improvement or celebration of successes achieved.
Waitress
Indian Hill Country Club
Wilmette , IL
05.2023 - 09.2023
- Maintained a clean work station by restocking supplies, wiping down counters.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Developed positive relationships with regular customers through friendly conversation.
- Prepared checks, itemizing total meal costs and taxes.
Education
High School Diploma -
Loyola Academy
Wilmette05-2024
Nursing
University of Connecticut
Storrs, CTSkills
- Conflict resolution
- Strong multitasking
- Time management
- Food service etiquette
- Customer service
- Point of sale (POS) system operations
Accomplishments
- Graduated Magna Cum Laude from Loyola Academy
- AP Scholar
Timeline
Waitress
Indian Hill Country Club
05.2023 - 09.2023
Gilson Beach Park Patrol
Wilmette Park District
05.2022 - 08.2024
Basketball Coach
Saint Francis Xavier Catholic School
11.2021 - 03.2024
High School Diploma -
Loyola Academy
Nursing
University of Connecticut
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