Working on next my Psychology Degree
Laine Shillito
Student
Alva,OK
Summary
I am an outgoing positive person Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
year of professional experience
2
2
College achievements
Work History
Jean Press Operator
The Cleaning Closet
Alva, OK
03.2022 - 12.2022
- Followed safety protocols to reduce operating risks on press machinery.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Upheld housekeeping standards by keeping space clean and free of hazards.
- Followed company policies and OSHA requirements to maintain work safety.
- Reviewed completed orders for quality and accuracy.
Front Desk Clerk
The Comfort Inn & Suites
Alva, OK
11.2021 - 03.2022
- Check customers in and out
- Make breakfast and clean up area when finished
- Wash and fold laundry
- Check customers in and out
- Housekeeping
- Clean lobby area as needed
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Used internal software to process reservations, check-ins and check-outs.
- Maintained transaction security by verifying payment cards against identification.
- Entered and updated sensitive customer information during check-ins and room changes.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
- Maintained clean and organized front desk areas to uphold polished company image.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
- Developed and maintained positive relationships with guests for satisfaction.
- Coordinated with vendors for repair and maintenance of hotel.
Housekeeping/ Front Desk Clerk
The Day's Inn
Alva, OK
07.2021 - 11.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Sorted, laundered and put away various laundry items.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Education
AAS - IT SUPPORT SPECIALIST
Miller-Motte College
Chattanooga, TennesseeCertificates - Business Administration And Technology
Northwest Technology Center - Alva
Alva, OK05.2008
Certifications - Business Administration/ College Accounting
Northern Oklahoma College (NOC)
Enid, Oklahoma05.2008
Skills
- Troubleshooting
- Security
- Linux Essentials
- Cloud Essentials
- Apply security controls to maintain confidientiality, integrity and availability
- Accountting
- Office Manager
- Filing
- People Skills
- Multitasking
- Critical Thinking
- Customer Satisfaction
- OSHA Requirements
- Duty Assignments
- General Housekeeping
- Active Listening
- Production Monitoring
- Safety Management
- Inventory Records
- Microsoft Office
- Safety Policies and Procedures
- Operational Recordkeeping
- Effective Planning
- Parts Lubrication
- Quality Control
- Hydraulic Press
- Automated Inventory Software
Certification
- OSHA 10 hour Training class - 2015 certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Courage is resistance to fear, mastery of fear, not absence of fear."
'Mark Twain'
Interests
As well as my Paralegal
Timeline
Jean Press Operator
The Cleaning Closet
03.2022 - 12.2022
Front Desk Clerk
The Comfort Inn & Suites
11.2021 - 03.2022
Housekeeping/ Front Desk Clerk
The Day's Inn
07.2021 - 11.2021
AAS - IT SUPPORT SPECIALIST
Miller-Motte College
Certificates - Business Administration And Technology
Northwest Technology Center - Alva
Certifications - Business Administration/ College Accounting
Northern Oklahoma College (NOC)
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