Laine Spang
Worcester
Summary
Hardworking and enthusiastic job seeker with strong communication and customer service skills; eager to secure an internship in the field of Communications. Ready to be a team player and help achieve company goals.
Overview
4
4
years of professional experience
Work History
Server
Firebirds Wood Fired Grill
2024.05 - 2024.08
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed closing duties.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Hostess
Havana Restaurant
2023.06 - 2023.08
- Worked in one of Bar Harbor’s most exclusive gourmet restaurants.
- Took reservations by phone, answered customer questions, about hours, seating, and menu information.
- Greeted customers, assigned patrons to tables suitable for needs and restaurant section rotation.
Server
Timeout Sports Bar And Grill
2022.05 - 2022.09
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Volunteer Firefighter
Worcester Firehouse
2020.11 - 2022.07
- Assisted with operation of fire hoses, hydrants
- Participated in physical fitness and training programs
- Assisted with training new junior firefighters/cadets
- Assisted with maintenance of equipment.
Education
Bachelor of Science-Communications
The Pennsylvania State University
05.2026
Skills
- Client/customer service relations
- Organization and scheduling
- Presentations/speeches in front of crowds
- Managing children in large and small groups
Clubs/Activities
- Penn State Lion Ambassadors
- Penn State ATLAS THON Committee
- Outdoor volleyball
- Ad/Public Relations Club
Timeline
Server
Firebirds Wood Fired Grill
2024.05 - 2024.08
Hostess
Havana Restaurant
2023.06 - 2023.08
Server
Timeout Sports Bar And Grill
2022.05 - 2022.09
Volunteer Firefighter
Worcester Firehouse
2020.11 - 2022.07
Bachelor of Science-Communications
The Pennsylvania State University
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