Summary
Overview
Work History
Education
Skills
Timeline
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Lainee Greeson

Littleton,CO

Summary

Dynamic and versatile professional with a robust background in personal assistance, social media management, and customer service. Skilled at providing high-level administrative support and managing complex schedules, resulting in enhanced operational efficiency and improved communication. Proven experience in developing and executing effective social media strategies to elevate brand presence and drive engagement. Possesses a strong foundation in customer service, adept at handling diverse client needs and resolving issues with professionalism and empathy. Recognized for exceptional organizational skills, meticulous attention to detail, and the ability to thrive in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Personal Assistant/Social Media Manager

7200 Roxborough LLC
10.2023 - 09.2024
  • Provided comprehensive support to the founders, handling a diverse range of tasks including calendar management, appointment scheduling, errand running, etc.
  • Managed the daily care of senior dogs, administering medications on a strict schedule, and ensuring their well-being through regular attention and supervision.
  • Collaborated with a dog trainer to assist in the training and behavioral development of the dogs, implementing training techniques and monitoring progress.
  • Worked closely with the veterinary team to schedule and manage appointments, address the medical needs of the household dogs, and ensure adherence to prescribed treatments.
  • Maintained the household by performing cleaning duties and other chores, ensuring a safe and organized environment for the dogs.
  • Took on the role of primary caregiver during the founders' absences, overseeing the dogs’ needs and maintaining routine care.
  • Spearheaded social media efforts for the sanctuary, creating engaging content for Instagram and Facebook, including photos, videos, and captivating captions.
  • Monitored and responded to social media interactions, including messages, comments, and inquiries, to enhance community engagement and support for the sanctuary.
  • Utilized Meta analytics tools to track performance metrics, optimize content strategies, and drive increased visibility and engagement for the sanctuary’s mission

Personal Assistant

Lanie K Salon
02.2021 - 09.2023
  • Performed calendar management and scheduling of appointments for the executive
  • Organized travel arrangements when needed, as well as personal
  • Managed office supplies inventory
  • Answered incoming calls, emails, and texts promptly while managing the executive's schedule accordingly
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties
  • Organized personal and professional calendars with reminders for upcoming meetings and events
  • Assisting clients in the salon, while maintaining a clean suite
  • Upkeep of cleaning and disinfecting the salon daily.

Waitress

Snooze An A.M. Eatery
04.2018 - 10.2019
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
  • Worked with POS system to place orders, manage bills and handle closing/opening duties
  • Cleaned outdoor eating area and indoor dining room by wiping tables, restocking and cleaning duties
  • Supported servers, food runners and bussers with keeping dining area ready for every guest
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.

Waitress

Buffalo Wild Wings
06.2016 - 10.2018
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables
  • Trained incoming staff on restaurant's practices, culture, and procedures to maximize job satisfaction and productivity
  • Managed closing duties, checking out all servers to ensure the restaurant is prepared for the next day
  • Kept register accurate through correct billing, payment processing, and cash management practices
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.

Barista

Urban Egg, A Daytime Eatery
05.2016 - 12.2017
  • Greeted customers and took orders for coffee drinks, food items, and other beverages
  • Maintained a clean work environment by opening and closing duties
  • Monitored inventory levels of supplies and restocked when necessary
  • Served alcoholic beverages responsibly following state laws and local ordinances
  • Followed health, safety and sanitation guidelines to pass state inspections
  • Maintained calm demeanor during high-volume periods and special events
  • Utilized POS system to receive and process customer payments.

Education

High School Diploma -

Cherokee Trail High School
Aurora, CO
05.2010

Skills

  • Customer Service
  • Organization
  • Communication
  • Teamwork
  • Multi-Task Management
  • Social Media Savvy
  • Time Management
  • Flexible Schedule
  • Strong Work Ethic

Creative Thinking Capacity

Timeline

Personal Assistant/Social Media Manager

7200 Roxborough LLC
10.2023 - 09.2024

Personal Assistant

Lanie K Salon
02.2021 - 09.2023

Waitress

Snooze An A.M. Eatery
04.2018 - 10.2019

Waitress

Buffalo Wild Wings
06.2016 - 10.2018

Barista

Urban Egg, A Daytime Eatery
05.2016 - 12.2017

High School Diploma -

Cherokee Trail High School

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Lainee Greeson