Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Lainee Ludington

Treasure Island,FL

Summary

Proven to excel in high-pressure environments, I enhanced customer satisfaction and operational efficiency at A Taste of Thai through exceptional multitasking and team collaboration. Leveraging strong cash handling and problem-solving skills, I consistently delivered superior service, contributing to a positive dining experience and fostering customer loyalty all the while constantly working the dining room alone.

Overview

1
year of professional experience

Work History

A Taste of Thai

Waitress / Hostess / Cashier / Busser
10.2023 - 07.2024

Job overview

  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.

Education

St. Petersburg High School
Saint Petersburg, FL

N/A from Psychology

Skills

Customer Service

Strong multitasking

Greeting guests

Team Collaboration

Cleanliness

Order Taking

Cash Handling

Safe Food Handling

Hospitality service expertise

Handling Complaints

Menu Recommendations

Payment Processing

Service prioritization

Food Running

Memory retention

Complex Problem-Solving

Table Setting

Order Accuracy

Accurate money handling

Complaint resolution

Menu Memorization

Supply Restocking

High-volume dining

Table Bussing

Tableside Service

Dining area maintenance

Relationship Management

Allergy awareness

Ordering Procedures

Beverage Preparation

Seating arrangements

Table setting knowledge

Special Event Coordination

Reservation Management

Team Player

Teamwork and Collaboration

Adaptable and Flexible

Multitasking Abilities

Problem-Solving

Cleaning and sanitizing

Cool Under Pressure

High Energy and Stamina

Multitasking

Team Leadership

Timeline

Waitress / Hostess / Cashier / Busser

A Taste of Thai
10.2023 - 07.2024

St. Petersburg High School

N/A from Psychology

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Lainee Ludington