Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
6
6
years of professional experience
Work History
Operations Manager
SAP Resources
02.2023 - 07.2023
Salary: $55,000.00 USD Per Year
Hours per week: 40
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Developed and maintained relationships with external vendors and suppliers.
Introduced new methods, practices, and systems to reduce turnaround time.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Trained new employees on proper protocols and customer service standards.
Trained and guided team members to maintain high productivity and performance metrics.
Litigation Assistant
John Branum Law Firm
10.2022 - 02.2023
Salary: $75,000.00 USD Per Year
Hours per week: 60
This was a SHORT-TERM contract due to Mr. Branum retiring his practice
Juggled competing priorities daily to decrease workload and simplify Mr. Branum’s work and personal life
Maintained litigation database and document organization for personal injury cases.
Performed all duties as assigned with a professional manner and interacted with individuals from car dealership personnel to state representatives
Regarding legal matters, handled sensitive and confidential financial and legal information while exercising discretion
Arranging travel plans and itineraries for Mr. Branum and his staff
Providing multi-faceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation
Managing a large range of services including pet care, phone screening, shopping and bill paying to provide Mr. Branum with premium family time
Providing a full range of personal duties and tasks for Mr. Branum and his associates
Responsible for the preparation of personal and business documents and confidential filing, maintain owner's calendars and reminders for internal/external meetings, appointments, special events, and visitors
Prepared Mr. Branum’s space for his future retirement to include measuring dimensions of his current office and scaling to his new space
Responsible for the management of social media profiles, online subscriptions, and memberships
Responsible for drafting written correspondence and communication
Recording office expenditure and budget management, maintaining and managing an electronic and hard copy filing system, and keeping all corporate documents including contracts, board meetings minutes, and ensuring record retention, filing and retrieval systems are followed
Providing business services for guests, such as sending or receiving faxes or shipping packages
Production Supervisor
SAP For Stability
04.2021 - 10.2022
Salary: $50,000.00 USD Per Year
Hours per week: 40
Led three teams with a total of 16 employees, including Inventory Control, the Science Kitchen, and the Packaging and Processing team
The Inventory Control team is a final step before the product goes to the public; they ensure the product is of highest quality, accurately weigh and record product, and inspect for discrepancies
The Packaging and Processing team is responsible for the production line, which includes stock from 60 acres of greenhouse, an outdoor farm, 95,000 square feet of a high-tech indoor area, as well as a specialized processing lab producing products under the Perfect Ratio brand
Specific duties include:
Streamlined workflow from harvest to packaging that improved efficiency to ship the product to customers
Created tracking procedures that accurately and consistently maintained the movement of each harvest batch via the statewide monitoring system (METRC)
Managed the team members in charge of the drying process and created alerts that monitored environmental variables of the product
Ensured dry room sanitization guidelines for transfer to trimming were followed and created a sanitization log for record keeping
Supervised the product trimming process to ensure that a high level of quality is maintained while focusing on the efficiency and productivity of the team
Ensured all trimming equipment, including tables, handheld trimmers, and other small items, were properly sterilized before and after trimming activity
Created a system to record the weight of all products as it moved through the METRC
Managed the compliance team to ensure product was properly batched, sampled and tested
Maintained a proficient knowledge of plant disease, insects, and fungi
Audited product inventory weekly or as necessary
Supervised the disposal management of all leftover plant material
Established clear priorities and production quality standards.
Resolved issues quickly to maintain productivity goals.
Coordinated with other departments to maintain smooth and efficient product flow.
Evaluated team member performance regularly to identify and resolve productivity concerns.
Trained staff of direct labor employees to perform assembly and manufacture of specified products.
Evaluated existing production processes and identified areas for improvement.
Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
Facilities Supervisor
Coldwell Banker - Richard Ellis for Booz Allen Hamilton
08.2019 - 04.2021
Salary: $45,265.00 USD Per Year
Hours per week: 40
As the contact for Coldwell Banker - Richard Ellis (CBRE), the employees of Booz Allen Hamilton (BAH) were my main responsibility
Independently, I managed all onsite and offsite Tinker Air Force Base (TAFB) activities for BAH
I organized and coordinated office administration duties and followed all procedures to ensure organizational effectiveness, efficiency, and safety
I developed intra-office communication and streamlined administrative procedures, plus I managed inventory control, office staff, and task delegation
My excellent work ethic helped with the following responsibilities:
Managed relationships with vendors, service providers and landlord, ensuring that all items were invoiced and paid on time
Responsible for creating PowerPoint slides and making presentations
Responsible for managing office services by ensuring office operations and procedures were organized, correspondences were controlled, filing systems were designed, supply requisitions were reviewed and approved, and that clerical functions were properly assigned and monitored
Organized orientation and training of new staff members
Ensured security, integrity, and confidentiality of data
Prepared operational reports and schedules to ensure efficiency
Coordinated schedules, appointments, and bookings
Monitored and maintained office supply inventory
Reviewed and approved office supply acquisitions
Handled customer inquiries and complaints
When potential unrest occurred, I reported on daily news events to prepare for a shutdown and telework procedures
When COVID-19 policies were put into place, I ensured safety protocols were in place, followed and reported on them daily
Production Supervisor
Champion Windows And Home Exteriors
05.2017 - 06.2020
Salary: $15.00 USD Per Hour
Hours per week: 40
Champion sells custom windows, doors, siding, and roofs for commercial and residential structures
My first job duty was as part-time office manager assistant
Job duties included helping prepare and monitor budget by gathering and organizing financial information; scheduling expenditures; analyzing variances; implementing corrective actions
Helped maintained facilities by planning space allocations, layouts, and floor moves; arranged for and supervised building maintenance
My other part-time duties were event coordinator at various shows around Oklahoma, Kansas, and Texas where I was the face of Champion, educating the public about our products, obtaining appointments, and closing sales
In April 2018, I was promoted to Production Coordinator where I was the administrative person for the production side of Champion
My job responsibilities included managing schedules and budgets, meeting the needs of our salesforce, maintaining inventory, communicating effectively within my team, planning and organizing installations, maintaining professional and friendly relationships with customers
I also perform other general administrative duties
Education
Bachelor of Science - Psychology
UNIVERSITY OF CENTRAL OKLAHOMA
Edmond, OK
05.2019
Associate of Applied Science - Elementary Education
ROSE STATE COLLEGE
Midwest City, OK
05.2017
Skills
Contract Management
Priority Management
Financial Management
Staff Management
Quality Assurance
Market Growth
Systems Implementations
Workflow Planning
Timeline
Operations Manager
SAP Resources
02.2023 - 07.2023
Litigation Assistant
John Branum Law Firm
10.2022 - 02.2023
Production Supervisor
SAP For Stability
04.2021 - 10.2022
Facilities Supervisor
Coldwell Banker - Richard Ellis for Booz Allen Hamilton
08.2019 - 04.2021
Production Supervisor
Champion Windows And Home Exteriors
05.2017 - 06.2020
Bachelor of Science - Psychology
UNIVERSITY OF CENTRAL OKLAHOMA
Associate of Applied Science - Elementary Education
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