Lainey Pasco
Pangburn,AR
Summary
Hardworking individual with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Extremely eager and motivated to learn and grow to provide expert care and be successful. Excels in interpersonal relationships and problem solving skills.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Ride N Shine Auto
Pangburn, AR
06.2021 - 12.2023
- Maintained accurate department and customer records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Prepared and prioritized calendars and correspondence.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Kitchen Hand
Waychoff Senior Center
Heber Springs, AR
02.2021 - 11.2021
- Prepared variety of foods according to exact instructions and recipe specifications.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained order and cleanliness of work areas to conform with health codes.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Served food during catered events or banquets as requested by supervisors or chefs.
Supervisor
Factory Connection
Heber Springs, AR
12.2019 - 12.2020
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Participated in conferences related to industry trends or organizational developments.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Heber Springs High School
Heber Springs, AR05.2015
Skills
- Quality Assurance
- Handling Escalations
- Complaint Resolution
- Marketing Savvy
- Cash Handling
- Customer Service
- Meticulous Attention to Detail
- Excellent Time Management Skills
- Focused on Customer Satisfaction
- Skilled Multi-Tasker
- Problem-Solving
Timeline
Administrative Assistant
Ride N Shine Auto
06.2021 - 12.2023
Kitchen Hand
Waychoff Senior Center
02.2021 - 11.2021
Supervisor
Factory Connection
12.2019 - 12.2020
High School Diploma -
Heber Springs High School
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