Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Lainna Chavez

Bountiful,UT

Summary

Skilled Workforce Scheduler at Vivint Smart Home, noted for strong capabilities in data analysis and promoting effective team collaboration. Expertly resolved scheduling conflicts and optimized labor productivity, leading to significant cost savings. Adept at onboarding new hires and enhancing operational efficiency through strategic staffing plans and effective communication.

Overview

11
11
years of professional experience

Work History

Workforce Scheduler

Vivint smart home
Lindon, UT
08.2016 - Current
  • Collaborated with department managers to assess current staffing levels and future needs.
  • Established relationships with external vendors when necessary to secure additional staff during peak periods.
  • Analyzed data from time-tracking systems to identify trends in labor productivity and cost savings opportunities.
  • Resolved scheduling conflicts in a timely manner by working closely with the management team.
  • Advised supervisors on best practices for dealing with attendance issues such as tardiness or absenteeism.
  • Conducted regular audits of employee timecards to verify accuracy of hours worked.
  • Created training materials for new employees related to shift scheduling policies and procedures.
  • Generated reports on labor utilization and staff availability for forecasting purposes.
  • Managed daily workflow by adjusting schedules as needed in response to changing customer demand.
  • Assisted in the development of short-term and long-term staffing plans based on anticipated business needs.
  • Responded quickly to urgent requests for additional personnel or schedule adjustments due to unexpected circumstances.

Housekeeping

Intermountain Healthcare
Logan, UT
01.2015 - 07.2016
  • Stocked housekeeping carts with supplies necessary for cleaning tasks.
  • Performed light housekeeping tasks like laundry, vacuuming and dusting.
  • Responded promptly to guest inquiries regarding housekeeping services.
  • Managed maintenance requests for housekeeping equipment repairs or replacements.
  • Responded promptly to guest inquiries and requests regarding housekeeping needs.
  • Stocked linen closets with amenities for housekeeping staff.
  • Performed housekeeping tasks including laundry and room cleaning duties.
  • Maintained a clean working environment through regular housekeeping duties.

Education

Associate of Arts - Architecture

Utah Valley University
Orem

Skills

  • Team collaboration
  • Data analysis
  • Customer service
  • Time management
  • Workload prioritization
  • Problem-solving capacity
  • Cross-functional coordination
  • Analytical skills
  • Termination documentation
  • Professionalism
  • Multitasking
  • Onboard new hires
  • Attention to detail

Affiliations

  • Crochet
  • Painting
  • Video Games

Timeline

Workforce Scheduler

Vivint smart home
08.2016 - Current

Housekeeping

Intermountain Healthcare
01.2015 - 07.2016

Associate of Arts - Architecture

Utah Valley University

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