Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lais Gomes

Orlando,FL

Summary

Proficient in coordinating program referrals, paperwork, and records. Successful at supported student educational and career needs. Effective relationship-builder and complex problem-solver. Friendly knowledgeable student support professional with a positive attitude and meticulous attention to detail. Well-organized and resourceful with an adaptable, analytical nature, good planning skills, and focus on helping students with all requirements. Looking for a challenging role. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Student Services Assistant

Ideal English Schools
Orlando, OK
04.2023 - Current
  • Distributed textbooks, workbooks, papers and pencils to students.
  • Notified instructors of errors or problems with assignments.
  • Contributed to development of syllabi, visual aids, answer keys, supplementary notes and class discussion topics.
  • Maintained library databases by organizing books according to subject matter or author name.
  • Followed school schedules and policies to promote safety and learning.
  • Organized student events such as open houses, orientation sessions, study groups, field trips, and guest lectures.
  • Worked with management and instructors to establish core skills related to job and industry.
  • Identified needs of customers promptly and efficiently.
  • Proctored examinations and monitored for cheating.
  • Assisted administrative personnel and professors in providing photocopies and filings.
  • Provided technical assistance with computer hardware and software problems encountered by staff or students.
  • Created online surveys using survey software tools to collect feedback from students about campus services.
  • Tutored students in course material to improve comprehension.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.

Babysitter

Babysitter
Orlando, OK
08.2021 - 12.2023
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Developing creative ways to encourage learning through everyday experiences.
  • Tailoring activities based on the individual needs of each child under care.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Assigned age-appropriate chores to encourage self-confidence and responsibility.
  • Supervised and cared for children ages 01 month to 13 years.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Organized creative activities to develop children's physical, emotional and social growth.
  • Helped complete homework, school projects and chores.
  • Organizing playdates with other children and providing supervision during outdoor activities.
  • Took children to and from school and extra-curricular activities.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Teaching good manners by setting clear expectations for behavior in various settings.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
  • Read stories and played alphabet games to promote early literacy.
  • Administering medication when needed according to parent instructions.
  • Used organization and time management skills to multitask and keep children on set schedules.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Enforcing discipline when necessary but always doing so calmly and respectfully.
  • Provided direct-care services for children of varying ages.
  • Responsibly watched children while parents were out.
  • Taught reading, arts and crafts and lap play to encourage intellectual development.

Trainer Assistant

Femme Laboratorio da Mulher
Sao Paulo, Brazil
03.2017 - 07.2021
  • Selected and assigned instructors to conduct training.
  • Performed data entry tasks such as updating learner information into system database.
  • Assisted in the development of training materials and resources.
  • Recruited training program participants.

Education

High School Diploma -

Dr. Carlos Augusto De Freitas Villalva Jr
Brazil, Sao Paulo
01-2019

Skills

  • Office Administration
  • Academic Advising
  • Intervention Planning
  • Resource Advocacy

Languages

English
Limited
Spanish
Limited
Portuguese
Native/ Bilingual

Timeline

Student Services Assistant

Ideal English Schools
04.2023 - Current

Babysitter

Babysitter
08.2021 - 12.2023

Trainer Assistant

Femme Laboratorio da Mulher
03.2017 - 07.2021

High School Diploma -

Dr. Carlos Augusto De Freitas Villalva Jr

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Lais Gomes