Laisa Marama
La'ie,HI
Summary
Dedicated Health and Human Science student with strong leadership and project coordination skills. Successful in enhancing community well-being through effective communication and stakeholder engagement. Experienced in data analysis and reporting to support decision-making and operational efficiency.
Overview
3
3
years of professional experience
Work History
Secretary
Polynesian Cultural Center (PCC)
Laie, Hawaiʻi
2026.03 - Current
- Provide administrative and operational support to the Islands Director, Senior Manager, and managers representing six Polynesian island villages.
- Collaborate with Human Resources, island managers, and departmental leadership on staffing, recruitment, workforce planning, and employee retention initiatives.
- Conduct research, collect and analyze data, and prepare reports and presentations to support organizational decision-making.
- Coordinate communication and projects across multiple departments to ensure efficient operations and workflow.
- Assist with project planning, record management, and process improvement initiatives within the Islands Department.
- Utilize Microsoft Office, Google Workspace, Canva, Excel, and Workday to organize, analyze, and present information.
- Polynesian Cultural Center is a 42-acre cultural attraction and educational organization representing six Polynesian island nations through cultural exhibits, performances, and educational experiences.
Village Employee → Level 2 Guide → Village Lead
Fiji Village, Polynesian Cultural Center (PCC)
Laie, Hawaiʻi
2023.08 - 2026.03
- Promoted twice based on leadership, reliability, and performance.
- Supervised and mentored 15–20 employees as a Village Lead, providing training, guidance, and performance support.
- Delivered cultural presentations and educational experiences to approximately 1,000–2,000 guests daily, promoting understanding of Fijian traditions, values, and heritage.
- Coordinated daily operations and supported the delivery of high-quality cultural presentations and performances.
- Trained new employees in cultural presentations, guest engagement, and workplace standards.
- Collaborated with village leadership to maintain a positive team environment and enhance the guest experience.
Frontline & Box Office Associate
Damodar Cinema
Suva, Fiji
2023.01 - 2023.03
- Processed cash and card transactions, ensuring accuracy in financial records to support efficient operations.
- Monitored and reported inventory levels using Microsoft Word and Excel to maintain stock availability.
- Organized documentation and ensured accuracy in daily reporting procedures to facilitate smooth operations.
Education
Bachelor of Science - Health and Human Science, Hospitality & Tourism Management, Theatre
Brigham Young University–Hawaiʻi
Laie, HI2026-06
Foundation Certification - Science
University of the South Pacific
Suva, Fiji2022-12
High School Diploma -
Fiji LDS Church College
Suva, Fiji2022-12
Skills
- Research & Data Collection
- Data Analysis & Reporting
- Program Planning & Coordination
- Community Engagement
- Stakeholder Communication
- Microsoft Office (Word, Excel, PowerPoint)
- Google Workspace (Docs, Sheets, Slides)
- Canva
- Workday
- Organization & Record Management
Awards
- Dean's List, Brigham Young University–Hawaiʻi
- Employee of the Month, Polynesian Cultural Center
- Talent Award Recipient
- Leadership Recognition Award
- Promoted twice within PCC based on performance and leadership
Relevant Projects And Events
- Employee Retention & Workforce Planning Project, Polynesian Cultural Center, 2026, Conducted interviews with 12 employees across six Polynesian villages to identify factors influencing employee retention, workplace satisfaction, and engagement., Analyzed employee feedback and identified trends related to leadership, workplace culture, scheduling, recognition, and professional growth., Presented findings and recommendations to departmental leadership to support workforce planning and employee retention initiatives., Collaborated with Human Resources and leadership teams to discuss staffing challenges and retention strategies.
- World Fireknife Championship (WFKC), Collaborated with multiple departments to plan, coordinate, and execute one of PCC's largest international cultural events., Assisted with logistics, communication, scheduling, and operational coordination to support a successful event experience.
- We Are Samoa Festival, Supported the planning, coordination, and execution of a large-scale cultural event involving multiple departments and stakeholders., Collaborated with managers, staff, and supporting teams to ensure successful event operations.
Leadership Experience
- Vice President, Fiji Club, Brigham Young University–Hawaiʻi, 2026, Present, Support and represent approximately 50 club members., Collaborate with club officers to plan cultural, social, and community engagement activities., Promote Fijian culture and strengthen connections among students from diverse backgrounds.
- Church Leadership, Served as Young Women Counselor and Relief Society Counselor., Organized service projects, activities, and mentoring opportunities.
- Deputy Head Girl, Fiji LDS Church College, Selected student leader responsible for supporting school initiatives and representing the student body.
Timeline
Secretary
Polynesian Cultural Center (PCC)
2026.03 - Current
Village Employee → Level 2 Guide → Village Lead
Fiji Village, Polynesian Cultural Center (PCC)
2023.08 - 2026.03
Frontline & Box Office Associate
Damodar Cinema
2023.01 - 2023.03
Bachelor of Science - Health and Human Science, Hospitality & Tourism Management, Theatre
Brigham Young University–Hawaiʻi
Foundation Certification - Science
University of the South Pacific
High School Diploma -
Fiji LDS Church College