Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laisha Alarcon

Cicero,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Desk Receptionist

Workforce
11.2022 - 01.2023
  • Resolved customer problems and complaints.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.

Sales Associate

Kohls
06.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Crew Member

McDonald's
05.2021 - 04.2022
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

Morton West High School
Berwyn, IL
05.2022

Skills

  • Reception Desk Management
  • Answer Telephone Calls
  • Call Screening
  • Statistical Analysis
  • Skill-Building Activities
  • Positive Learning Environment
  • Early Childhood Education
  • Disabilities Familiarity
  • Lesson Planning
  • Recreational Activities
  • Classroom Instruction
  • Educational Games

Languages

Spanish
Native or Bilingual

Timeline

Desk Receptionist

Workforce
11.2022 - 01.2023

Sales Associate

Kohls
06.2022 - 08.2022

Crew Member

McDonald's
05.2021 - 04.2022

High School Diploma -

Morton West High School

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Laisha Alarcon